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AutoNation Chrysler Dodge Jeep Ram Houston
Houston, TX
622 Reviews
AutoNation Chrysler Dodge Jeep Ram Houston is the premier destination for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new CDJR vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Houston has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 623 reviews
May 20, 2011
I have purchased several new cars and have never seen a lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers with a paid for trade-in and still they played every trick in the book. The waiting games, the copy machine invoice trick, cuttin off the bottom and tops of paper and so on. They located us a vehicle from out of state and promised a delivery date, not only did it not show then it never showed, the excuses were laughable and insulting. Every promise made to us was broken and we wasted a tremendous amount of time, energy and sanity. I would not send my ex-wife here. More
by drbily
Employees Worked With
Vernon Addison, Bobby Neal
March 11, 2010
I bought a car from these guys in 2006 it took all day for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even g for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even gave us sodas and fajuta tacos,we were there over 6 hours picking what was right for us. 2 days after we bought the used car we noticed it had missing seat belt covers on the floor and they still replaced them. The financing went ok I wish they had less paper work but I guess that's just how it is. They were also very helpfull 6 months after helping me get a scratched bumper repainted at their cost ($50 cheapperthan I was quoted) and helping me find after market runnungboards also cheapper than what I found on my own. Now that my family has grown we have out grown that car I whent there yesterday and was quoted 2500 higher on trade in than carmax we haven't picked anything out but they will look for what I need based on what I told them and call me as soon as something comes up. Well I received a call this morning at 9 they have 2 minivans I can go look at this afternoon after work my wife told me if I complain to BBB everytime I'm treated unfaily I should also let them know who I think is doing good I'm also writing to them after I get the next car to make sure it wasn't only that sales team from 3 years ago the sales guy was some kind of maneger now and he didn't attend us yesterday More
by gvictor4
Employees Worked With
robert
March 22, 2005
Like any car dealership, they are only looking out for them selves, not the customer. These people pissed me off so bad that we walked out. As they saw that we got in our car they realized that we real them selves, not the customer. These people pissed me off so bad that we walked out. As they saw that we got in our car they realized that we really were leaving. Well, the all mighty dollar drives these guys. They came out and wanted to do business and finally agreed to the terms we wanted all at the expense of my health. As of the time of this writing they just called to delay the delivery of the car. I gave them a deadline and we'll see. I'll update you.<br><br>3-22-05 UPDATE!!<br>Well after I told them that there is no excuse for them not to have the car ready and they have 11 hours to get it done, they did it in half the time. The car was even better than the one we agreed upon. We agreed on a $25k car with discount bringing it down to $23k. What we got was a $28k for $23k. I guess I would go back to them since they know that they can't roll over me and xx me. More
by Texastaz
