AutoNation Chrysler Dodge Jeep Ram Houston

AWESOME SERVICE I MET WITH CHRIS IN SALES, VERNON IN FINANICE AND KEITH IN OPERATIONS. OVERALL I WOULD GIVE THEM FIVE STARS! THEY MADE THIS PROCESS EASY BY ACTUALLY W I MET WITH CHRIS IN SALES, VERNON IN FINANICE AND KEITH IN OPERATIONS. OVERALL I WOULD GIVE THEM FIVE STARS! THEY MADE THIS PROCESS EASY BY ACTUALLY WORKING WITH YOU WHATEVER YOUR SITUATION MAY BE. IT'S HONESTLY WORTH YOUR TIME TO BE TREATED FAIRLY. I HAD DEALT WITH 6 DEALERSHIPS BEFORE GOING TO ALLEN SAMUELS THAT ALL SAID NO AFTER CHECKING MY CREDIT. CHRIS IN SALES ACTUALLY WANTED TO MAKE THIS WORK FOR ME. VERNON IS WELL KNOWLEDGABLE ABOUT YOUR FINANCIAL NEEDS TO MAKE A DEAL WORK FOR YOU. KEITH JUST MAKES YOU FEEL AT HOME. I WILL RECOMMEND THESE GUYS TIME AND TIME AGAIN. More

terrible I took my jeep there three times to get fixed. They so called did a reflash on the tray and every time it went back to the same problem. I tried to te I took my jeep there three times to get fixed. They so called did a reflash on the tray and every time it went back to the same problem. I tried to tell them it's still hesitating and kerning but they do the same reflash every time. I'm really nervous the tray is going go completely out so I'll be taking my jeep somewhere else. More

great dealership I recently purchased 2014 dodge journey.Allen samuels dodge had a very courteous, knowledgable staff. Everyone was friendly i would highly reccomend t I recently purchased 2014 dodge journey.Allen samuels dodge had a very courteous, knowledgable staff. Everyone was friendly i would highly reccomend this dealerahip to anyone looking for a new/preowned vehicle. More

Best service ever. They are easy to work with. Our sales women was the best she worked with us till we found what fit our budget and we are thrilled with our new purchase. Amelia Peacock you rock women was the best she worked with us till we found what fit our budget and we are thrilled with our new purchase. Amelia Peacock you rock More

One of the finest dealerships I've seriously had the pleasure of contacting! Doing some business out there and decided to look and test drive some cars and I was so pleased with how respectful and frien pleasure of contacting! Doing some business out there and decided to look and test drive some cars and I was so pleased with how respectful and friendly there are. If you're in the Houston area, Allen Samuels is the place to go! More

So fortunate to find a dealership with the new Charger. Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the family! More

We bought a car here and were lied to left and right. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. I specifically asked about the indicator light during the test drive and the salesman said "it's nothing, it's just on... oh look now it's off." come to find the light was on because the car was 450 miles over-do for an oil change. When I called about it he changed his story twice about how many miles were driven as I revealed that I had already done my research and knew the dealership had driven it 3000 miles since they took possession. Twisted stories and white lies. DON'T buy here, and if you DO double check EVERYTHING! More

After we did our financing on our own they refused to sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much hi sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much higher interest rate. We went to our local credit union, got approved for the used car we wanted (at 6%), went into buy it & they told us they wouldn't sell us the used car. VERY weird, and I can not figure out their angle, but it was really upsetting. More

With oil changes this cheap ($9.99), there is no reason to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! More

I have purchased several new cars and have never seen a lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers with a paid for trade-in and still they played every trick in the book. The waiting games, the copy machine invoice trick, cuttin off the bottom and tops of paper and so on. They located us a vehicle from out of state and promised a delivery date, not only did it not show then it never showed, the excuses were laughable and insulting. Every promise made to us was broken and we wasted a tremendous amount of time, energy and sanity. I would not send my ex-wife here. More