AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

THEIR SERVICE IS TOP NOTCH! I have brought my jeep here before and always great service! Fast, courteous complete service. I have brought my jeep here before and always great service! Fast, courteous complete service. More

I had called the previous day for an issue with the washer on my 2013 Ram. Kevin was able to get me in the following morning to replace the washer pump. When I arrived I was greeted by pleasant attitud washer on my 2013 Ram. Kevin was able to get me in the following morning to replace the washer pump. When I arrived I was greeted by pleasant attitudes. I was given a hot cup of coffee and kept updated on the repairs. Kevin found ways to save me money on the cost of the repairs (at this time of year that is a huge blessing). I was walked out to my truck to make sure I was satisfied with the repair. I’ve always had great service no matter which DCJR I’ve visited. Highly recommended More

It was a pleasant place to wait for my vehicle to be repaired. The service agent was very nice and made sure my vehicle was taken care of repaired. The service agent was very nice and made sure my vehicle was taken care of More

Fast And polite service on every visit. Clean & welcoming waiting area. Service done right on first visit. Clean & welcoming waiting area. Service done right on first visit. More

Always great customer service! Staff is super nice and super helpful. Definitely recommend to others Staff is super nice and super helpful. Definitely recommend to others More

I had the absolute worst experience one can have at this dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she d dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she didn't deserve one. She was rude, rushing, condescending, and unprofessional. She even continuously said my name wrong after I corrected her and then had the audacity to ask if it was spelled right. For every update about my vehicle I had to call first, there was no efficient coordination, communication, or itemization of the prices to fix my vehicle on the totals. Even the technicians here were rude and barely gave me time to get my things out of my vehicle before leaving it. Yuri's partner was helpful and professional about everything to the best of her abilities and I truly appreciate that. I specifically got the bare minimum fixed so that I could go to another dealership that values my time, and is transparent with their charges and intentions. I would rather pay 5 times what they charged than ever go here again. Maybe other sales associates are more helpful, but the last two visits ruined my entire AutoNation experience for me and I will ensure to tell everyone not to go there; and if they absolutely must, to ask for ANYONE but Yuri More

Kevin was perfect but for the money I spent they didn't fix the recall are diagnose my air bag warning light I won't ever use the shop there again, Kevin and the lady was professional but the shop left my fix the recall are diagnose my air bag warning light I won't ever use the shop there again, Kevin and the lady was professional but the shop left my truck dirty on the inside and out More

I received excellent service for my Grand Cherokee. The Service Department is great and helpful. The Service Department is great and helpful. More

I had done the first service and the whole experience was good. I will go back there for all my service needs. good. I will go back there for all my service needs. More

Finally a service writer who listen, laughs, detailed, & compassionate. Yuri Molina is the person for me. compassionate. Yuri Molina is the person for me. More