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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.7
370 Reviews

370 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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June 18, 2022

Very Unsatisfied with Service! Price kept going up and nothing was changed about work! Feel Cheated! Service could not answer why Price kept changing! More

by ronnie.wilson1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yuri
Report | Print
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-7825 to discuss what we can do to help.

June 17, 2022

Melissa was very helpful she made sure that I understood everything that was going on with my car More

by bobraanderson30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2022

Well professional attended and explained what was the problem, what need it to be done and how long it will take. More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan and Jimmy Gonzales
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Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Johnny, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

Excellent customer service. The Rep juan was very helpful down to every detail,even got my truck clean.. More

by Scjohnson61970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 13, 2022

Good quality work and done quickly in a very timely manner was helpful with everything More

by Mrabc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Report | Print
Jun 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

Chad was really good taking care of me I’m to come back to him every time now More

by Rlmiller0822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 13, 2022 -

Rlmiller0822 responded

Good service and the people are very nice and friendly

Jun 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

They hv great customer service and they let u know what's going on with your vehicle More

by williamsaqukesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dnt remember
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Jun 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Juan Reyna is the best service consultant I have ever met. The level of care and service is unmatched. Juan Reyna 10/10 More

by willylzd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Reyna
Report | Print
Jun 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Eager to assist,but takes the time to listen. Explained that items were under service contracts. More

by taft1603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark-thomas
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Jun 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

May 30, 2022

Took way to long for a back brake job, but Channing was on the top of his game, he is a excellent part of your team, the retailer missed a few things considering he had it for 3 hours at least, but the mos More

by blue jasmine 2023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing
Report | Print
May 30, 2022 -

blue jasmine 2023 responded

It took 6 hours not 3 although

May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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