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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
368 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
368 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
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April 20, 2022
Frustrating experience. Communication was poor. Had to call multiple times for updates. To top it all off, my issue was never even resolved. Will be trading in my vehicle in Communication was poor. Had to call multiple times for updates. To top it all off, my issue was never even resolved. Will be trading in my vehicle in the next 30 days to avoid the continued poor service. More
by RinahS
Employees Worked With
Melissa
April 19, 2022
Muy atentos y amables. El personal que nos an atendido en ventas como en servicio de autos. Estamos muy contentos y satisfechos con nuestra Grand Cheroqui. El personal que nos an atendido en ventas como en servicio de autos. Estamos muy contentos y satisfechos con nuestra Grand Cheroqui. More
by SanJuana
Employees Worked With
Yuri
April 15, 2022
Rating due to the awesome professionalism of Jimmy Gonzalez the service manager. Even though, I asked the service advisor Yuri to ascertain my auto start/stop is fixed it wasn't. It's still displaying Gonzalez the service manager. Even though, I asked the service advisor Yuri to ascertain my auto start/stop is fixed it wasn't. It's still displaying the message:not available. Apparently it was not looked at. More
by petpama
Employees Worked With
Yuri Molina
April 14, 2022
Great Customer Service. You can't go wrong if Robin is assisting you. Fast and reliable. Jimmy Garcia has genuine interest in you and your vehicle. World class act. You can't go wrong if Robin is assisting you. Fast and reliable. Jimmy Garcia has genuine interest in you and your vehicle. World class act. More
by ricky_garcia04
Employees Worked With
Robin, Jimmy
April 14, 2022
After setting up time to drop off loaner and pick up car it still took 45mn. No call back, I had to follow up with my vehicle 2 times. I never got a call from them. I am not sure it got looked at even thoug it still took 45mn. No call back, I had to follow up with my vehicle 2 times. I never got a call from them. I am not sure it got looked at even though they had it a week. No paperwork to prove it....still having same issue with car... More
by LUVRCOUNTRY
Employees Worked With
Exavior passed off to Jimmy who passed off to Juan Reyna
April 11, 2022
I’m satisfied with my experience but only one thing I’m not satisfied with is they did not top off my coolant as I specifically instructed several times. not satisfied with is they did not top off my coolant as I specifically instructed several times. More
by curryjoyce
Employees Worked With
Yuri
April 11, 2022
I had to take my jeep in for some service work. Chad was a great help, he made the process as easy as I could imagine. From the beginning, with dealing with the warranty company, to keeping me upd Chad was a great help, he made the process as easy as I could imagine. From the beginning, with dealing with the warranty company, to keeping me updated on the progress, to checking and making sure I was able to get a rental. This was my time at this dealership but I will be back for any future needs. More
by Miguel Valencia
Employees Worked With
Chad Rison
