AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
370 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Great experience with the service advisor and the technician. Everyone there was a pleasure to deal with. Hard to get good service these days and I got it. technician. Everyone there was a pleasure to deal with. Hard to get good service these days and I got it. More
Please do not use this dealership to have work done on your vehicle. They held my car for almost 3 days to run a diagnostic report, to then have looked at something I didn’t ask them too and did not addre your vehicle. They held my car for almost 3 days to run a diagnostic report, to then have looked at something I didn’t ask them too and did not address the actual issue I came in for. I told them I was coming to pick up my car and called again in the morning saying I was coming, when I arrive they say my car is disassembled. So, after an hour of waiting, they then try to charge me for the diagnostic test. I was treated very disrespectfully as a customer and was not faced with one person that wanted to try and make the experience turn around. Please save yourself the headache. More
I came in because my car battery would not keep a charge and I was charged for a diagnostic of $115. The outcome was that the battery cables where not tight enough to connect to keep charge. I went ahead an and I was charged for a diagnostic of $115. The outcome was that the battery cables where not tight enough to connect to keep charge. I went ahead and paid the diagnostic fee because I did not feel like getting my point across about the charges and this is always an issue. I was having issue with my keyfob before and they wanted to charge the diagnostic fee of $115 for that. More