AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
366 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Went on June 9th and was serviced by Robin C. Very professional and funny! My only complaint is that they did a brake bleed and flush when it had already been done. That was not needed, and I pa Very professional and funny! My only complaint is that they did a brake bleed and flush when it had already been done. That was not needed, and I paid for it twice: there and the place it was towed from. All that was needed was the master cylinder repaired. Plus, the parts and labor was two-to-three times more expensive... However the repairs were done quicker than expected... More
Melissa is very nice and helped me did my RAM truck maintenance very smoothly. She is professional and also very nice. The dealer is clean and spacious with their recently remodel. maintenance very smoothly. She is professional and also very nice. The dealer is clean and spacious with their recently remodel. More
Excellent communication,professional service,friendly,oem parts and quality ,recommended for everything. For 20 years is my best dealer, Thanks parts and quality ,recommended for everything. For 20 years is my best dealer, Thanks More
I wish the diagnostic time took a little less but advisor Yuri keeps me updated and takes care of me every time. I'll always come back as long as she's here. Yuri keeps me updated and takes care of me every time. I'll always come back as long as she's here. More
My recent experience on 6/5/23 changed my views on Auto Nation. Usually when I get my service done my experience is always horrible, Yuri should not be employed at this location, she doesn’t care, her atti Nation. Usually when I get my service done my experience is always horrible, Yuri should not be employed at this location, she doesn’t care, her attitude is nasty, and has been very dismissive every time I’ve had an encounter with her. I promised myself to never go back there, but something told me give it another try, and I did. I chose a different service rep, Melissa. Melissa was amazing, I informed her on my past experience l, and she reassured me that she would try her best to make sure I was satisfied. Melissa and Daniel is the only reason why I’ll be coming back to Auto Nation. I’ve worked in the customer service world and they are the prime examples of the Top Tier service customers should be receiving. More
It has been a joy taking my car in to this dealership to be serviced 😁 I usually see Mrs.Robin who I'm glad this location has been able to hold on to for so many years 🤫she most definitely represent this be serviced 😁 I usually see Mrs.Robin who I'm glad this location has been able to hold on to for so many years 🤫she most definitely represent this dealership to the fullest Melissa must have been taking great notes from her because she show that same award winning smile and personality as Mrs.Robin mostly definitely keep these two round as long as you can 🙏🙏👏💯 More