AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
365 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
The truck was not seen when dropped off. The diagnostic was delayed for 4 days even with an appointment. The previous diagnosis did not match from less than a month prior. Items stated to be The diagnostic was delayed for 4 days even with an appointment. The previous diagnosis did not match from less than a month prior. Items stated to be excellent were needed. They tried to tell me the filters were old, but had been changed by the Same diesel mechanic 2 weeks prior. I will not return as they have proven untrustworthy. More
My Jeep needed some warranty work. They got my Jeep into the shop, fixed the issue and all is good. There was a minor adjustment needed afterwards and they took care of it right away. They got my Jeep into the shop, fixed the issue and all is good. There was a minor adjustment needed afterwards and they took care of it right away. Thank you Kevin and the service team. More
Making an appointment was very easy and accommodating. They greet you professionally and see you on time.. They comunicate well about your car needs and iny case there was not need to drop it off and c They greet you professionally and see you on time.. They comunicate well about your car needs and iny case there was not need to drop it off and come back. Juan was very professional and knowledgeable. For sure will request him next time. More
Always a good experience. Juan had me squared away from dropping the vehicle off, to keeping me in the loop about service and through the pickup of vehicle after completion. Juan had me squared away from dropping the vehicle off, to keeping me in the loop about service and through the pickup of vehicle after completion. Thanks Juan for the consistent showing of how its done right. More
Great experience with Robin and Melissa. Had a great shuttle service that drove me back to and from work while service was being done instead of sitting and waiting. Overall great experience Had a great shuttle service that drove me back to and from work while service was being done instead of sitting and waiting. Overall great experience. More
My appointment was for 10am but my vehicle was not ready as promised it took 3 hours for a simple oil change. I was told it would take a little over a hour. as promised it took 3 hours for a simple oil change. I was told it would take a little over a hour. More