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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.7
370 Reviews

370 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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May 11, 2023

Always a good experience. Juan had me squared away from dropping the vehicle off, to keeping me in the loop about service and through the pickup of vehicle after completion. More

by Uakpaffiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

There are two people there that are not always friendly nor seen to want to work with us. And we bring vans and a jeep all the time. More

by pastorwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (713) 489-7825 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 08, 2023

Thank you for your excellent service provided. This team is the best can't ask for more More

by asford04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Albert
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Great experience with Robin and Melissa. Had a great shuttle service that drove me back to and from work while service was being done instead of sitting and waiting. Overall great experience More

by adurgam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Melissa
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

My appointment was for 10am but my vehicle was not ready as promised it took 3 hours for a simple oil change. I was told it would take a little over a hour. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was good just a little disappointed about the work. Also they gave him the wrong truck so I had to wait another 20 minutes for my truck.
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 28, 2023

Service was great. Came in as a walk in and accommodations were made. Oil change was completed and staff was very professional. More

by Anthonylo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello Anthony, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

Great friendly service! They even checked up on me afterwards to make sure everything was still working ok. More

by mingfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello Ming, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

It’s under constructions it’s looking nice good employees and good service fast service More

by javierandaverde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
Apr 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 17, 2023

Incredible service! I was visiting Houston when a problem arose on my new 4XE. If it couldn't be fixed quickly I would have been seriously stuck. They jumped on it, quic More

by mikedailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa was amazing!
Apr 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 13, 2023

nos atendiereon muy bien , Juan Reyna nos ayudo en todas nuestras necesidades con la camioneta , y muy atento en lla sala de espera More

by j_almaguer1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
Apr 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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