AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to da on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to date with the status of vehicle. Overall very positive experience. More

Turn around timing is good. Anthony was my advisor. He was very helpful to me Anthony was my advisor. He was very helpful to me More

Excellent, professional, good interaction customer. Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer More

My service advisor Derrick made this experience stress free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derric free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derrick updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that we live in Texas and I’m so excited for this new relationship. More

Great and fast service ! Always on top of their game ! Definitely coming again for another service Always on top of their game ! Definitely coming again for another service More

This dealer was absolutely amazing. My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The rec My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Diego updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that we live in Texas and I’m so excited for this new relationship. More

They are not responsive in the service department at all. I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced my car never would have gotten fixed if I was not on it. More

Excelente servicio y atención ! ! Siempre que tienen que asistirme muy amables y dispuestos en colaborar ! Siempre que tienen que asistirme muy amables y dispuestos en colaborar More

Prompt service Cody was very helpful and knowledgeable they went above and beyond my needs friendly they went above and beyond my needs friendly More

It was easy to schedule and service was prompt. Waiting area was well equipped for desks and internet conn. Waiting area was well equipped for desks and internet conn. More