AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I appreciated his professionalism and promptness. My car was serviced and was returned to me in pristine condition. I would highly recommend Luis at Autonation Dodge’s service department. More

Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial service advisor wasn’t as helpful. But when I went back to the dealership to speak to someone in person, vs via phone, I made contact with Jennifer. She was most helpful. Took me back to see my vehicle and kept in contact with me until my vehicle was completed. .she provided excellent !customer service. More

Great and fast service for our warranty repairs. Diego was super helpful. He communicated promptly and got our issue fixed. Diego was super helpful. He communicated promptly and got our issue fixed. More

I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to da on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to date with the status of vehicle. Overall very positive experience. More

Turn around timing is good. Anthony was my advisor. He was very helpful to me Anthony was my advisor. He was very helpful to me More

Excellent, professional, good interaction customer. Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer Excellent, professional, good interaction customer More

My service advisor Derrick made this experience stress free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derric free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derrick updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that we live in Texas and I’m so excited for this new relationship. More

Great and fast service ! Always on top of their game ! Definitely coming again for another service Always on top of their game ! Definitely coming again for another service More

This dealer was absolutely amazing. My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The rec My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Diego updated us every step of the way and even had our vehicle washed and ready as promised. This is our new service center now that we live in Texas and I’m so excited for this new relationship. More

They are not responsive in the service department at all. I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced my car never would have gotten fixed if I was not on it. More