I called and inquired of a Dodge Challenger I was interested in purchasing. My wife and I came in and test drove the vehicle. After this was when things went south. I showed the listing I found on CarGurus advertising the price of $28,294. I did some math and gave an offer I felt was extremely fair (~100 dollars off the drive out price).
The manager (Todd) comes in to discuss the deal. The offer he laid out listed the price at $30,544 (before TTL). I told him this was not the price I saw on CarGurus. He retorts that he does not advertise on Cargurus and car gurus lists cars from their inventory just to bloat their inventory advertised. Okay. I was in front of him and pulled up the AutoNation Dodge website and see the exact car listed at $28,294. His response? "Oh that's the purchase price, not the lease price. If you did your homework you would obviously know." Okay, if that's the case, why not say that from the beginning? That the price of $28,294 was for financing and not leasing. His lack of manners, condescending attitude stemmed from how little he knew and how much he underestimated me. It would've saved 10 minutes of conversation had he explained that in the beginning. Instead, he goes on to brag about how he as a sales manager moves 500 cars a month
Long story short, they lost a deal. Misleading on the price of the vehicle, getting aggressive and argumentative when that was unnecessary, and last, because the sales managers arrogance and snarky behavior as disgusting as it was, could not overshadow how sleazy he was and how sleazy he runs this dealership. What a joke.
Update: Upon further investigation; AutoNation Dodge Jeep Ram Katy owns and responds to reviews on their CarGurus profile; meaning they advertise on CarGurus. Another lie. Good to know.