AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Had to take my23 Jeep Grand Cherokee in for a recall. Just got the letter the day before. But the service techs and writers took me in immediately and got this recall inspection done in an hour. Washed m Just got the letter the day before. But the service techs and writers took me in immediately and got this recall inspection done in an hour. Washed my car. So now I'm good to go for a long summer drive out to Colorado. Was happy to get this done prior to next week's trip. More

Jennifer was very helpful like always. Great customer service provided by her. Every time I visit she takes care of everything & provide a great service. Great customer service provided by her. Every time I visit she takes care of everything & provide a great service. More

Diego nava excelente profesional en su area calificado y buena atencion 100% bueno recomendado a buena atencion 100% bueno recomendado a More

Great service and communication from advisor about my vehicle. No issues and quick return of vehicle. Thank you Andrew. vehicle. No issues and quick return of vehicle. Thank you Andrew. More

I’ve had several visits to this location. I’ve bought Jeeps, had service done and called in with questions. I have not been disappointed with anyone or anything. Everyone is very helpful and I’ve bought Jeeps, had service done and called in with questions. I have not been disappointed with anyone or anything. Everyone is very helpful and friendly; including the man giving rides to people leaving their cars. I highly recommend this dealership. 😃 More

Kevin was the service writer that took my vehicle in. Very friendly, great customer Service. Very friendly, great customer Service. More

Failure to communicate, through the entire process. Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointm Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointment. Arrive at appointment and told a 4 day backlog. Why are you accepting appointments with a 4 day backlog. Once work complted and paid, waited 45 mintues for car to be given back, shop was not busy with recieving or returnign cars, More

Jennifer was so knowledgeable and super helpful. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. More

Excellent service. Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My car was serviced for fixing a few recalls. More

Louis is a great agent, excellent communication, they give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so not happy with my vehicle since we don’t know when wipers can start up anytime and all screen pad needs a software update that I need to wait til the end of the year to fix it… so no, we are not happy with Jeep, never happened before with any other vehicle. More