AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Failure to communicate, through the entire process. Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointm Did not provided a full quote for work ahead of work. Pricing of components double that of those shown on the Mopar website. Scheduled an appointment. Arrive at appointment and told a 4 day backlog. Why are you accepting appointments with a 4 day backlog. Once work complted and paid, waited 45 mintues for car to be given back, shop was not busy with recieving or returnign cars, More

Kevin was the service writer that took my vehicle in. Very friendly, great customer Service. Very friendly, great customer Service. More

Jennifer was so knowledgeable and super helpful. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. The team replaced all four of my tires, did an alignment and checked everything under the hood in a little over an hour. More

Excellent service. Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My Honest, reliable and very professional staff. Mr. Austrie was very communicative, explaining and reporting every step and status of the process. My car was serviced for fixing a few recalls. More

Louis is a great agent, excellent communication, they give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so give me a truck while they check mine which make a great difference than last visit. The truck was checked for 2 weeks and didn’t found the issue so not happy with my vehicle since we don’t know when wipers can start up anytime and all screen pad needs a software update that I need to wait til the end of the year to fix it… so no, we are not happy with Jeep, never happened before with any other vehicle. More

Quick and easy. . good service, friendly and nice waiting room. Will definitely be going back for service . good service, friendly and nice waiting room. Will definitely be going back for service More

Very friendly and professional staff. I took my 2022 jeep for auto start/stop not working. They fix my car while another dealer took more then a month and couldn't do. I appreciate how th I took my 2022 jeep for auto start/stop not working. They fix my car while another dealer took more then a month and couldn't do. I appreciate how they kept in contact to let me know the process of my car. I got my car back in three days. Thank you Auto Nation for great job. More

Excelente job! Great place to take your vehicle for all your needs. Friendly personnel and pretty competitive prices. Great place to take your vehicle for all your needs. Friendly personnel and pretty competitive prices. More

Good customer service, service was done perfectly. Will come back for my next service. Good job! Will come back for my next service. Good job! More

Really and truly, Korey Austrie was an oustanding service advisor throughout the process of my Jeep Gladiator's oil change and recall 'repairs'. advisor throughout the process of my Jeep Gladiator's oil change and recall 'repairs'. More