AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

No communication skills bad management for service never keep their word on the time that they say that you're going to get an appointment keep their word on the time that they say that you're going to get an appointment More

Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extende Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extended warranty provider. More

Service is very bad the guaranty you buy at the dealership to hard make fix tings is cover. dealership to hard make fix tings is cover. More

Great Job with our Company vehicle. Luis was super helpful and delivered our repaired vehicle before the promised date and time. Luis was super helpful and delivered our repaired vehicle before the promised date and time. More

Great Service person. Did A great job Helping With my Problem With My Truck Service Did A great job Helping With my Problem With My Truck Service More

Had a regular maintenance service done here for my dodge Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool More

Thank you! I was in quickly and all my concerns were addressed with a smile I was in quickly and all my concerns were addressed with a smile More

First, my service advisor, Korey Austria, immediately came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. More

I was not very happy with the service. I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to ca I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to cancel and remove Mt vihecle from the shop. This dealership wasted my whole week waiting for my car and never got the service I was expecting. More

Service took longer than I was told. Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late t Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late to an event because they had my car and did not ask about doing the recall that I was going to do in the summer. More