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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
757 Reviews

757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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June 01, 2023

Justin went above and beyond getting work done on my jeep that was towed into dealership. He was very courteous and kept me informed. Great work Justin!! Will recommend Autonation Jeep and Justin to others. More

by Andrea76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Jun 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at AutoNation Chrysler Dodge Jeep RAM Katy! If you have any further questions, please don't hesitate to reach out! Take care!

May 26, 2023

It takes a time to finish the service much longer than expected, and wanted to have progress in timely manner even by text or mail from them. More

by motoki929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We hope you have a great day!

May 25, 2023

Diego Morales did a fantastic job throughout the entire process assisting me. The part was on back order for months but he kept me informed of the progress. Eventually he was able to get the part from an More

by Trev. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Morales
May 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2023

Excellent service from the whole Service team and specially from Jennifer, my service advisor. Good job! More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
May 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

May 18, 2023

Luis and the service team took care of all my concerns and got me back on the road in a reasonable amount of time. More

by S60buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

May 18, 2023

Repair took to long to get it done almost two weeks. Need to be faster More

by steve.kirksharian.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Kevin did a great job with my oil change. In and out. It only took around 30 minutes. More

by cfordou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

The service staff is always courteous and helpful. I just have a problem with having to book my oil change two weeks in advance and still having to wait over an hour. If I do buy another vehicle from More

by armstrong22802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Service department is very responsive and dedicated to make sure service is completed timely and to my satisfaction. More

by Timheck2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Timheck2710! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Excellent customer service while replacing thermostat on mu Ram 1500. AutoNatlon warranty full fit the issue and service Representative was kind helpful and swift over the service More

by julioron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Service
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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