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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
757 Reviews

757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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May 11, 2023

Great customer service, impressed by their honesty of the repairs needed. Jeep was completed early, washed and waiting for me. More

by jeff.maybray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Great service very good ghgfffff gghhhhgf hhh JJ Hh bun uh Jb. JJ JJ jj More

by Souljamanrcw52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Justin and Jimmy did a awesome job taking care of my needs! Thank u both so much!! More

by B055intx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Jimmy
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Took jeep there twice now. Both times they failed to wash it. Forgot to reset oil light. Didnt provide rental last time when they kept it for almost a week and refused to shutt More

by Bp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 07, 2023

Great customer service answer all my questions during the service and returned my call promptly when completed. Would recommend the service advisor get a 5 out of a 5 for the great service. One of the few th More

by endressteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Customer service is usually great with minimal wait time. The communication between client, service rep and technitian is typically good. Like everyone else, it does take a long time for parts to come in. As More

by Peacethroughtouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J and his manager
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM Katy! Drive safe, and we'll see you on the road.

May 04, 2023

Excellent customer service very friendly and very good work. Thanks for the good work and kind customer support. More

by Rocioantunez1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Service rep, Justin was awesome and helpful. Oil and filter change/tire rotation were part of the Jeep Wave program and we didn't get charged, so the price was great. Went there on a Friday mo More

by threedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin. Also, the guy that was at the desk behind the service reps came out and chatted with me for a bit. Very friendly and knowledgeable. Didn't catch his name though.
May 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

The service was great. Jennifer is always very professional and helpful. She explains everything and got the service done in timely manner. More

by Chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chaudhry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 25, 2023

I was promptly greeted,checked in the service department and my car was immediately taken back to be repaired and was done so quickly. Very professional. More

by jkharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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