AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Love it . Justin is a man of his word. A million thumbs up. Always make you feel welcome. Justin is a man of his word. A million thumbs up. Always make you feel welcome. More

Good experience to replace defective GPS. Previously determined to be entire radio unit which had to be ordered. When replacement arrived service was good and unit was replaced efficiently a Previously determined to be entire radio unit which had to be ordered. When replacement arrived service was good and unit was replaced efficiently and that solved the problem One thing which would be helpful would be to have the shuttle service run later which would avoid leaving the car overnight. More

When I first got there to check in some of the services guys gave me the run around and sent me to parts to check on parts that were needed for the work that wanted done. I was then sent back to the servic guys gave me the run around and sent me to parts to check on parts that were needed for the work that wanted done. I was then sent back to the service department. I was glad that when I came into the service area that (Alex Perez) asked if he could help me with the issues on my truck. Alex was very professional and a great service advisor. if there is any more service work that needs to be done on my truck, he is the person that I will see for the work. More

Estoy completamente satisfecho con el servicio que prestan al los clientes como nosotros.. Los felicito por su buen trabajo prestan al los clientes como nosotros.. Los felicito por su buen trabajo More

Excellent service, my service advisor was extremely friendly and professional. I always recommend AutoNation CDJR to any of my family or friends (I had buy three cars from this store already). 10pts friendly and professional. I always recommend AutoNation CDJR to any of my family or friends (I had buy three cars from this store already). 10pts More

Service is good but needs more loaner cars available. Car was in the shop for almost 3 months and no loaner Car was in the shop for almost 3 months and no loaner More

Luis is very friendly and he took care of my car as it was his own . Offered to wash the car and I accepted. Been there many times and didn’t know Carwash exist was his own . Offered to wash the car and I accepted. Been there many times and didn’t know Carwash exist More

Justin was very knowledgeable and helpful. I had to take my car in for a recall and they did not have the parts to start, they let me take back my car until the parts came in (this was not a s I had to take my car in for a recall and they did not have the parts to start, they let me take back my car until the parts came in (this was not a safety recall, so that was fine). More

My advisor Korey was amazing under extreme circumstances. They didn’t check my car in. They didn’t check my car in. More

I've had great customer service. From the people on the phone to the parts department and service department; all of them have been polite, helpful and have done everything as quickl From the people on the phone to the parts department and service department; all of them have been polite, helpful and have done everything as quickly as possible. More