AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Had an appointment with Alex who wasn’t there when we brought the car in. Justin took over, got the part from another dealership and the car was ready that same day. brought the car in. Justin took over, got the part from another dealership and the car was ready that same day. More

Very good treated very well very please with their service would recommend auto nation to everyone service would recommend auto nation to everyone More

My service was Great, I had a short wait time. Luis provided great service. Car came back very clean. Luis provided great service. Car came back very clean. More

They always seem busy and tend to take longer than expected. But they are also very friendly and great at keeping you updated. expected. But they are also very friendly and great at keeping you updated. More

Friendly fast and professional service. Couldn’t have done a better job. Don’t regret taking vehicle there. Couldn’t have done a better job. Don’t regret taking vehicle there. More

I took my 370z in for an oil change after having to wait three weeks due to scheduling. I knew it was going to be a wait because they had to get the oil from Nissan to due this service. The guy that helpe three weeks due to scheduling. I knew it was going to be a wait because they had to get the oil from Nissan to due this service. The guy that helped me told me it would be a wait and i already knew that and was prepared. I went outside and waited for someone to help get me booked like he asked. After 15 min of waiting and seeing others helped, I stopped a guy walking by and asked for assistance, he walked straight over to the gentleman that originally assisted me and appeared to be upset or bothered. This oil change took 4 hours. I had an appointment that was at 10:00 am and I figured I would be done by 12:00 but it was a little after 2:00pm. I felt like because I had a vehicle other than a jeep or ram that they did not really have time for me. I used this dealer in the past when I did have Ram's and my jeep and was very pleased with the dealer which is why I choose this dealer over any of the other AutoNation dealers on the same stretch of freeway. The actual oil change i was very pleased with it was the service guys attitude that will cause me to never go back to Auto Nation Jeep in Katy More

Stay away from the collision center. Sub par quality of work and rampid fraud throughout the collision center Sub par quality of work and rampid fraud throughout the collision center More

Great customer service. Derek had me in and out quickly so I could get back to work. Derek had me in and out quickly so I could get back to work. More

Very solid service over the years. Can be pricey, but you’re getting expert service for the price. Can be pricey, but you’re getting expert service for the price. More

The Service department is trash. I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars and go. I called my warranty and they told me to take it to the dealership since my deductible was low. Brought my car to the service and before I was able to advise my issue, A guy named Delgado asked me why didn't I take it to Volvo? I told him that I got the car from you guys and my warranty advised me to bring it to you. Well, bad idea, they hold my car for 4 days just to tell me they can't do a because of a special tool they need. What is so special to fix a serpentine belt??? So I end up fixing it myself without it and you guessed it, I'm canceling my warranty ASAP! More