AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

The service department is horrible, they are impossible to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect s to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect someone.. More

Second time to use dealership for routine service on my vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the serv vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the service. Nicely done! Keep up the strong service! More

Took in for service light. Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new norm Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new normal .. nothing fast anymore. More

Service Rep was very helpful and knowledgeable kept me updated on progress of truck and always responded to my concerns updated on progress of truck and always responded to my concerns More

Choose this dealership because it is the closest one to me, once I got there they was very nice and courteous. me, once I got there they was very nice and courteous. More

Complete waste of time, they had my truck for 2 days and never looked at it . Had to make another appointment and hope for the best , this will be my last attempt. never looked at it . Had to make another appointment and hope for the best , this will be my last attempt. More

Alejandro Soto is the best guy, he always is able to help and give us an answer and give us an answer More

I will never go there again. Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and they Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and they make it very hard to hear. Please and Please stay far and far. Believe me you can’t believe how they are. Don’t lost your time and your money with them. I’m going to call the Jeep American to let them know what happened there because I can’t say everything because I have documents to show how they are I will never recommend it to anyone Thank you More

will never go there again. Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and the Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and they make it very hard to hear. Please and Please stay far and far. Believe me you can’t believe how they are. Don’t lost your time and your money with them. I’m going to call the Jeep American to let them know what happened there because I can’t say everything because I have documents to show how they are I will never recommend it to anyone Thank you More

Derrick took care of my vehicle as usual. I will continue to use him all the time I will continue to use him all the time More