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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
757 Reviews

757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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December 01, 2022

The service manager Raymond was great throughout the entire process! Very pleased with the service! More

by anitapoindexter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

December 01, 2022

Derrick in the service department really showed me what this dealer ship is about. He took care of me from the moment I was assigned to him through a long frustrating process under warranty. He kept me up More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Dec 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to Derrick here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

December 01, 2022

Took my truck in for service, diagnostic was fast and everything is working as good as new. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Michael, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 28, 2022

Great experience as usual. Korey Austrie always does a good job with service and helping me on scheduling. More

by sam.quark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
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Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 26, 2022

This is my 5 vehicle through this dealership championship team from sales to service gold star treatment every time. More

by Randall.haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Randall, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 25, 2022

Super advisor Justin Chatman took care of my wheel problem. What I was afraid would be a hassle, Justin Chatman coordinated and reassured me that it was gonna be fine. I'm so glad I came to AutoNati More

by Dodgefan159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
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Nov 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2022

Bad Communication. Customer service is lacking. No empathy. Need better way too reach service team. More

by mcurry2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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Nov 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

November 24, 2022

The service was great. I would recommend it to anyone who needs their vehicle serviced. I look forward to bringing my Dodge Durango in for service in the future. More

by Alan Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Report | Print
Nov 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Alan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

November 22, 2022

The service was good, but the price for an oil change, synthetic is ridiculously high. More

by FSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
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Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 23, 2022 -

FSJ responded

Thank you for acknowledging my review!

November 22, 2022

Korey was GREAT, he always takes good care of me and my vehicle. He gets me in and out quickly! More

by Jspellman1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Report | Print
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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