AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

We went to our 15000 miles service and Diego was really nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. More

Justin provided exceptional customer service and made sure my vehicle was ready to go. He was very kind sure my vehicle was ready to go. He was very kind More

Great experience! Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional serv Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional service that could be needed in addition to the one we scheduled (This is what I usually expect and why I continue bringing my car to the Jeep Agency instead of any other Oil Change place in the city). This was our first experience at Autonation Jeep in Katy and won't be our last one! Facilities look clean and they make you feel comfortable. The only suggestion would like to include is to have a Coffe Bar & water available at the Customer Lounge, especially for those who could experience a longer wait time. More

Professional and knowledgeable experience! Available ride home! Car feels brand new! Will be back! Thanks! Available ride home! Car feels brand new! Will be back! Thanks! More

Friendly staff, they will greet you and treat you in such a professional manner. Service is really good. Overall, I was very satisfied. This is my 8th year using the service of this dealership. a professional manner. Service is really good. Overall, I was very satisfied. This is my 8th year using the service of this dealership. More

The person I work with was fantastic. Work me my vehicle through the repair process in a very timely way. The service advisor was a great people person. Work me my vehicle through the repair process in a very timely way. The service advisor was a great people person. More

had truck in for over a week before it was repaired and repair lasted bout a week. returned truck and whenI got it back the repair again lasted about a week. after third return my truck was finally retu repair lasted bout a week. returned truck and whenI got it back the repair again lasted about a week. after third return my truck was finally returned and so far so good. cost was stupidly expensive (I had to pay three times, about Took truck in to turn off repair problem with check engine light. returned and cost $2000 +. light came on before the week was over, returned the truck and when it was returned to me ai had to pay $1500 +, after several days, check engine came back on and returned the truck for repair, After about three, finally got my truck back and another charge of about $2000. so far so good. I feel I was ripped off by the service department More

I brought the car in for and oil change and for a inspection and recommendation for any additional service required for a 65000 mile service. Service adviser provided recommendations for service and inspection and recommendation for any additional service required for a 65000 mile service. Service adviser provided recommendations for service and was very helpful and friendly, work was done in the time promised. I am very happy with the service provided and will bring it back for my next service work. More

Service advisor was knowledgeable, professional,courteous, and maintain me updated regarding status of my car. professional,courteous, and maintain me updated regarding status of my car. More

Vin in the service department went above and beyond to resolve my issue. He was prompt and made sure all the work was done as described. resolve my issue. He was prompt and made sure all the work was done as described. More