AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Came in for an oil change and tire rotation. They also washed the car, too. Overall things are fine here, except when my car was done, they parked it out front and my Service Rep took a break. They also washed the car, too. Overall things are fine here, except when my car was done, they parked it out front and my Service Rep took a break... or something. All I know is I couldn't find him for almost 15 minutes. I never got a text message or phone call or anything. So, I looked around the Service Advisor's desk, found my keys, and picked them up to walk out. Well *that* got the manager's attention.... All of a sudden there was my Service Advisor! I don't appreciate being left hanging - waiting for my car when it was already done and ready to drive away. More
I’ve been coming here for years. The service people here are Amazing! This is why I bring my vehicle for any repairs or upgrades, I want the Best Team on it! The service people here are Amazing! This is why I bring my vehicle for any repairs or upgrades, I want the Best Team on it! More
I made an Appointment 6 days earlier. On the day of the appointment the service writer stated they may not be able to look at it for 24 to 48 hours. Then what good is the appointment. Mor On the day of the appointment the service writer stated they may not be able to look at it for 24 to 48 hours. Then what good is the appointment. More than 48 hours had passed and I had to call to find out info on my jeep. An hour passed when he got back with me to say they had to order a part. I brought my jeep on a Tuesday and didn't get it back until Saturday. I expected better service. More
Received great service at AutoNation Chrysler Dodge Jeep Ram in Katy. Took our gladiator jeep in for an oil change and to fix an minor issue with our mirror. Justin, our customer service rep, and the lead Ram in Katy. Took our gladiator jeep in for an oil change and to fix an minor issue with our mirror. Justin, our customer service rep, and the lead mechanic immediately took care of us. thanks all. More
The service I received for my grand cherokee overland edition was excellent. The service advisor was John michael and he was professional and honest. Great place to buy, great place for service. edition was excellent. The service advisor was John michael and he was professional and honest. Great place to buy, great place for service. More