AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Katy, TX
757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center
Very poor customer service. Not reactivate and can't be reached by phone. Extremely long turn around time for repairs. I always have to call to get an update on my truck. Not reactivate and can't be reached by phone. Extremely long turn around time for repairs. I always have to call to get an update on my truck. More
My car just stopped on me 1 night and I was scared that it was done. I didn’t even remember about my warranty until I called the service department and spoke with Michael. He looked up my policy and advise it was done. I didn’t even remember about my warranty until I called the service department and spoke with Michael. He looked up my policy and advised that some things maybe covered and some won’t . I was just thankful that some of it would be covered. So thaey looked at my car and let me know what was going on with it and we went from there. He was with me every step of the way reassuring that they would help me in any kind of way they could and he did just that. I just want to thank Michael and Autonation for helping me and fixing my car. More
Mike was great and helped me figure out what was wrong with my car. He had initially stated my car wouldn’t be worked on until the following day(I was fine with this) but it got looked at same day! Was ve with my car. He had initially stated my car wouldn’t be worked on until the following day(I was fine with this) but it got looked at same day! Was very happy with that. More