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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
757 Reviews

757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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October 28, 2023

Raymond was awesome to deal with and very responsive. The text updates were a big bonus. More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Clay, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 27, 2023

Fast, thoughtful, customer-oriented, The service was professional and courteous, which made the wait enjoyable More

by chadnight1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I didn't remember names
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Oct 27, 2023 -

chadnight1974 responded

yeah

Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

I came in for an oil change and tire change. For a dealership that’s consistently busy busy, it was done in a timely matter. He also followed up with an email for a part that I would like to e More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 26, 2023

Good. Efficient, was told a time frame and right on time. Clean and descriptive service. More

by Louisram218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick,Foreman
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Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 26, 2023

Not professional. .. Took my jeep for a check engine light took them 3 weeks to diagnostic.. when they returned to me. Battery was death. Have to buy a new battery.. an More

by dionlopez38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reynon
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Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 23, 2023

Service department was excellent and kept me up to date on the status of my vehicle! More

by Vanity Arocena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
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Oct 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Vanity, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

October 20, 2023

This was my first time visiting this dealership and get something done on my vehicle overall it was really good More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Santos, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

Por este medio les comunico que el AutoNation RAM Katy tiene un servicio muy bueno gracias Anthony More

by yuneisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 19, 2023

work done as always. Keep up the great work and don't change a thing. More

by pappyfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
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Oct 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Once they get the parts in, the dealership got the repairs done before end of the week. More

by Pmonaghan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
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Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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