Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.2
758 Reviews

758 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Sort by
May 30, 2022

Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem More

by jc_smith
Customer Service
Recommend Dealer
No
Employees Worked With
Derrick
Report | Print
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 28, 2022

Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep More

by doritagarcia7303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Pérez
Report | Print
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

May 27, 2022

Great service, communication and attitude this week on my visit from my service advisor Vinh. More

by Robin.alff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh
Report | Print
May 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

Service was great and they kept the waiting time to a minimum! Great job on communication as well More

by hyk9212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egar
Report | Print
May 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2022

Organized, knowledgeable and on time. Excellent customer service. Do not upsell unnecessary services - at least to me. More

by pjb3006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
Report | Print
May 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Service appointment was easy to schedule. Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop More

by ghensley100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Service Team did a great job from start to finish. Communicated well and the price was very reasonable. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vihn
Report | Print
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

I went to the wrong dealer for oil change. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. More

by jennifersyphrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jennifersyphrett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

I was in and out on a Saturday morning. Friendly service done in a timely fashion! Thank you! More

by Misbegotten212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Report | Print
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Honestly I’ve always dreaded going to the dealership for any service but dang I’m impressed. My last two services there have been a breeze! And the service staff has been amazing thank you guys!! More

by Ivanchavez1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Report | Print
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...
45
46
47
...
76