AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Everyone was very nice & efficient in the service department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. More

I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted me was knowledgeable and friendly. The wait time was 2.5 hours but he managed to follow up and get me out in less than 2! I recommend this service, but would not advise to drop in especially during weekends or holidays! More

Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem diagnosed as battery/voltage issue. $200 vs $1900! Never again More

Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep staff Good Information Excellent Customer service Greatly recommend for buying a jeep More

Great service, communication and attitude this week on my visit from my service advisor Vinh. visit from my service advisor Vinh. More

Service was great and they kept the waiting time to a minimum! Great job on communication as well minimum! Great job on communication as well More

Organized, knowledgeable and on time. Excellent customer service. Do not upsell unnecessary services - at least to me. Excellent customer service. Do not upsell unnecessary services - at least to me. More

Service appointment was easy to schedule. Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop to clean the seat. That’s whybIbdid not give 5 stars. More

Service Team did a great job from start to finish. Communicated well and the price was very reasonable. Communicated well and the price was very reasonable. More

I went to the wrong dealer for oil change. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. More