AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

So far, the best interaction I've ever had working with my vehicle maintenance and repairs. Derrick had perfect communication, professionalism, and honesty about the time it might take for turnaround on m my vehicle maintenance and repairs. Derrick had perfect communication, professionalism, and honesty about the time it might take for turnaround on my vehicle, and notifying me up front about possible delays. It made it easier for me to plan my own life around it. Honestly, when other things in your life are frustrating or difficult, just having a seamless, direct interaction with a business and their employee makes your day a lot easier to deal with. I brought my vehicle in with a problem I'd been dealing with since I purchased it in 2014, and they could never really find the issue, and would not listen to me when I told them what I believed it was. It's finally resolved. More

The service adviser was great. Really helpful and gave me all the information I asked for. Really helpful and gave me all the information I asked for. More

I called for an appointment for an oil change and was able to get one for the following day. The service technician, Buddy, was very polite and provided a very quick service. Overall, I was very happy wi able to get one for the following day. The service technician, Buddy, was very polite and provided a very quick service. Overall, I was very happy with my experience and will definitely be going back! More

Very well run service department. Diego was a great help. Will keep coming back for my Jeeps service. Diego was a great help. Will keep coming back for my Jeeps service. More

excellent service, responsible , speed of services v e r y g o o d dealer y g o o d dealer More

Do great work any problems are dealt with and resolved. My advisor is the best and knows her job and my needs. My advisor is the best and knows her job and my needs. More

The service was nice and clean and quick response time. Friendly customer service. Thanks Dodge. Friendly customer service. Thanks Dodge. More

Went in for an oil change. Work was done fast. Nice facility. Truck was returned to me in same condition as I dropped it off. Work was done fast. Nice facility. Truck was returned to me in same condition as I dropped it off. More

Great location, service offers, something I wouldn't mind keeping as my go to service shop or consider for future car buys. keeping as my go to service shop or consider for future car buys. More

Closest dealership to me, was quoted 1&1/2 hours for an oil change. It took 3 hours. The service advisor did not quote me it was the guy who checks cars in. I was ok waiting but I would have left and came oil change. It took 3 hours. The service advisor did not quote me it was the guy who checks cars in. I was ok waiting but I would have left and came back instead of waiting at the dealership. More