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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
757 Reviews

757 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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March 25, 2022

Took car in for a repair and while parts took a while I had great service from Buddy who kept me updated. Great service More

by Dslack35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Mar 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

They got me in for an oil change with minimum wait time. I didn't have an appointment. More

by candy.kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
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Mar 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Candy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

Poor communication from the service department and vehicle was not ready when it was promised nor was that communicated in a timely fashion More

by Trepp85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
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Mar 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

March 24, 2022

Outstanding, goes the extra mile. James was a great service writer. Highly recommend. Excellent service More

by apthotline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT James
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March 24, 2022

Very friendly, courteous and helpful. Will be using them in the future. Very well run More

by Popolla3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember his name
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March 24, 2022

The service and return of my Jeep was within two days. Omar also provided me with the best offers available! More

by computernic05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
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March 21, 2022

Derrick was very responsive. He answered all questions and kept me informed throughout the service. More

by Crw2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
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Mar 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Other than it took 4 days to get my Jeep back for a reoccurring problem, the updates from Cynthia through text messaging were very much appreciated. More

by natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Mar 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Natalie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

I was satisfied with my service. Buddy was friendly and helpful during my visit and during the follow up calls More

by flm2ten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Mar 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 20, 2022

I bought my Jeep Renegade 2017 from this dealer AUTO NATION JEEP KATY since 2020...and until right now the car is in the good performance and condition..is all because of their after sales service..espe More

by Freddy Sulistio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Perez
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