AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Fast and friendly experience! Will recommend for to friends and family , my vehicle came out how it came in, in the best condition possible thank you friends and family , my vehicle came out how it came in, in the best condition possible thank you More

Was in and out for an oil change as promised. Service advisor was polite, dealership was clean. The website to make the appointment was a bit cumbersome, but it works advisor was polite, dealership was clean. The website to make the appointment was a bit cumbersome, but it works More

Has done a great job for us over the years on 2 of our vehicles. The work done was a replacement of the left rear taillight assembly. vehicles. The work done was a replacement of the left rear taillight assembly. More

I try to book an appointment foe a service trough everything and it is almost impossible, when I finally got it I need it oil change an allover check to see what's wrong my guess brakes and motor mou everything and it is almost impossible, when I finally got it I need it oil change an allover check to see what's wrong my guess brakes and motor mounts , service advisor very good keeping up with me , when they call me noise no to be duplicated I did have to ride with the mechanic ,according to him suspension with a quote of over 4K , I authorize oil change only no fluids were check apparently no issues , day after battery dye nothing on the paper work was check , sticker of next oil change not replace, and surprise when I replace the battery none of the fluids, even they were empty were filled or advise to me to be fill , this is not the first time it happens This is my last time for sure More

The dealership is good; my experience is with the service department as I have owned my Chrysler for 10 years. I hope the need to schedule an appointment for a state inspection and oil change ends by the ne department as I have owned my Chrysler for 10 years. I hope the need to schedule an appointment for a state inspection and oil change ends by the next time I go in. I had to wait a week after calling to be able to come in. Omar was very helpful and kept me informed about additional work that was needed. More

Had appointment Made it long time agoStill took 2 hours Had appointment Made it long time ago Still took 2 hours for oil change Even when you go to oil change place it does not take that long Had appointment Made it long time ago Still took 2 hours for oil change Even when you go to oil change place it does not take that long More

Service was very good and done when expected. My service person, Buddy, was very nice and very helpful in explaining everything to me. I will definitely be back in the future for any service needs I require person, Buddy, was very nice and very helpful in explaining everything to me. I will definitely be back in the future for any service needs I require. More

The dealership kept us posted on all repairs needed and completed everything in a timely manner. We were treated very well and appreciate all who were involved in the repair. completed everything in a timely manner. We were treated very well and appreciate all who were involved in the repair. More

AVOID AVOID AVOID - I took my 2-year-old truck to them to repair damage caused by a windshield leak. They have now had the truck for 35 days and each time I have gone to pick it up, I have had to leave it t repair damage caused by a windshield leak. They have now had the truck for 35 days and each time I have gone to pick it up, I have had to leave it there due to either wet padding (because they left it in the rain before the leak was fixed) or damage they have caused to the vehicle due to carelessness (scratches on leather and plastic parts). I'm not sure if the mechanics are incompetent, careless, or both. More