AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

This experience was by far the worst I have ever received from this dealership! I paid $200 to be told nothing! from this dealership! I paid $200 to be told nothing! More

Great customer service and prompt service I was in and out just as expected Excellent out just as expected Excellent More

Great experience! Kept me updated with all the work that needed to be done on my vehicle. Kept me updated with all the work that needed to be done on my vehicle. More

John Johnson did a perfect job on getting my truck repaired on a recall , one day turnaround , and even washed it , thanks John repaired on a recall , one day turnaround , and even washed it , thanks John More

I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenie one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenient. She called with weekly updates and went above and beyond the entire time. More

Fair pricing and quick service. Waited on truck during service, roomy wait area. Service completed as expected. Waited on truck during service, roomy wait area. Service completed as expected. More

Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I appreciated his professionalism and promptness. My car was serviced and was returned to me in pristine condition. I would highly recommend Luis at Autonation Dodge’s service department. More

Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial service advisor wasn’t as helpful. But when I went back to the dealership to speak to someone in person, vs via phone, I made contact with Jennifer. She was most helpful. Took me back to see my vehicle and kept in contact with me until my vehicle was completed. .she provided excellent !customer service. More

Great and fast service for our warranty repairs. Diego was super helpful. He communicated promptly and got our issue fixed. Diego was super helpful. He communicated promptly and got our issue fixed. More

I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to da on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to date with the status of vehicle. Overall very positive experience. More