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Jubilee Chrysler Dodge Jeep Ram

Mobile, AL

4.5
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3118 Government Blvd

Mobile, AL

36606

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Showing 464 reviews

October 14, 2024

At the end of September I took my vehicle to the shop with concerns about the head gasket. I had taken it to a previous mechanic and in his notes, he stated light crack in head gasket, since they were no More

by craymcginley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team as a whole.
August 29, 2024

I had an amazing experience at Jubilee CDJR Mobile, all thanks to Darryl Koins! He made the entire process of purchasing my new 2024 Grand Cherokee incredibly simple and stress-free. Darryl's customer serv More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Koins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

I brought my vehicle in for an oil change and electric battery charge I was greeted by the service staff who is always pleasant and courteous I was in and out as promised More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 11, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear you had such a positive experience with us, Sandra! If you need more help, our team is available to talk -- safe travels!

March 31, 2024

We had the worst experience at the service department we have ever had and we are posting it everywhere we can on social media. We had a service representative name Trammel. When I approached him and tol More

by Mgmgjghg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trammel
Apr 03, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (251) 202-2253 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Apr 03, 2024 -

Mgmgjghg63 responded

Spoke to the general manager and got absolutely NOTHING resolved. Repeat DO NOT GO THERE!!!

March 06, 2024

Terrible customer service and poor communication skills. Eight days after my vehicle purchase, their Finance Department discovered a $5000.⁰⁰ error they made and called to collect on it. I paid without a More

by drbaronne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph, Mikil, Tommy
Mar 11, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2253 to discuss what we can do to help.

Mar 11, 2024 -

drbaronne responded

After multiple requests to speak with the GM and being denied, we are well beyond that point. A "proactive" team opposed to a "reactive" team is always a better policy!

March 04, 2024

Great communication and worked with me on finances and my time schedule. All employees were knowledgeable. More

by SAMANTHARAE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Tolbert, Stephen Bridges
Mar 08, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 27, 2024

My sales person was friendly and professional. She should me the truck I wanted. She informed me about the truck. She introduced me to the managers of AutoNation. I had been looking for a ram t More

by Dcdwnprice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine, Joseph, Michal, and Shannon
Mar 01, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 14, 2024

Shop took shortcuts putting together my valve covers after a very expensive camshaft(s) lifter/rocker job. Leaked oil off backside of valve cover onto exhaust. Took back to shop at second diagnostic fee More

by Kevin.howard920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tramell bethel and Jim pate
Feb 16, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2253 -- we hope to hear from you soon.

January 24, 2024

Purchased vehicle not even two years ago and have had multiple problems with it. Have had several things serviced and have had to pay out of pocket, even though we purchased an “extended warranty” that’s More

by Chris and Kallie Etheridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to remember
Jan 27, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 14, 2024

Caleb and Tommy were excellent. Great customer service and communication throughout the entire process. I highly recommend. More

by CBING23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Tommy
Jan 17, 2024 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Mobile! Thanks again for the recommendation, and have an amazing day!

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