AutoNation Chrysler Dodge Jeep Ram North Fort Worth
Fort Worth, TX
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BEWARE bogus fees & fake pricing! The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for 4 locking lug nuts, $600 window tint, $680 MOPAR electronic vehicle Sys. (that he couldn't even explain what it was), $700 in an appearance protection wax, and $700 in dent protection in case I ever got a small dent. The salesman even laughed when I asked for the details on each of the bogus fees, like he knew it was crooked. They initially appraised my trade-in and I had to negotiate the price upwards of $10K to get it close to another appraisal I got a few weeks earlier from another dealer. All this for a 'new' car they had sitting on the lot for 1 year. They kept me sitting for almost 2 hours dragging out the process when I told them up front I only had 1 hour during my lunch break. The appraisal manager tried hi-pressure tactics like trying to get my credit card info for a 'deposit' without me agreeing to a price or the bogus fees. They had no intention of negotiating the overpriced vehicle price or the bogus fees. This is the 2nd Autonation I've done business with and both experiences were very poor. Beware this dealer. More
They were very nice and considerate to me making it to them. They worked with me when you car I was looking at sold before I decided to buy. them. They worked with me when you car I was looking at sold before I decided to buy. More
Very detailed service and worked to flex with my schedule. When picking up vehicle had another issue and they took it right in to address it. schedule. When picking up vehicle had another issue and they took it right in to address it. More
Jorge Made it so quick and easy to get a car at Autonation. I told him what I was looking for and he found it for me in my price range. Autonation. I told him what I was looking for and he found it for me in my price range. More
Charles was absolutely amazing! I went to look at other dealerships before going to AutoNation! I should have just started AutoNation the compassion and help was amazing I went to look at other dealerships before going to AutoNation! I should have just started AutoNation the compassion and help was amazing More
Excellent Experience. Terricka was great. Did not have the exact car we wanted but Terricka found one and we picked it up the next day.She went above and beyond to make s Terricka was great. Did not have the exact car we wanted but Terricka found one and we picked it up the next day.She went above and beyond to make sure we got the vehicle we wanted and at the right price. More