AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Service was great and fast. I take both my Jeeps here all the time. Great place I take both my Jeeps here all the time. Great place More

Staff was very friendly and pretty accurate on time frame when oil change and it was 1st time going for oil change. frame when oil change and it was 1st time going for oil change. More

Poor customer service and delay in service. I had appointment for service on Saturday. Took my car in and was informed I need suspension checked and new tires. They had to order tires, will be I had appointment for service on Saturday. Took my car in and was informed I need suspension checked and new tires. They had to order tires, will be in Monday, will have car ready Monday, potentially Tuesday morning. Called Monday tires not in yet will get in Tuesday. Called Tuesday, tires installed but have to order part for suspension, car will be ready Wednesday. Called Wednesday informed part that came in was broke. Will have car ready Thursday or Friday. Called Thursday car will be ready but they suggest changing break fluid, I informed them they just changed break fluid 11,000 mile ago. Came in to pick up car. They over billed me, when rep told me I would receive a survey and he tried to shake my hand and said can I count on you to give us 10’s. I said no, he said a customer service rep would call me. I have not received call. Horrible service. More

Made clear that I only wanted an oil change and tire rotation - I was swindled into spending 250.00 more on useless services I did not want and forced to pay up rotation - I was swindled into spending 250.00 more on useless services I did not want and forced to pay up More

These guys do not know what they are doing. Poor service level. Avoid this facility Poor service level. Avoid this facility More

Very disappointed in the communication I received from this dealership while they had my vehicle. I understand some things are out of their hands, but being honest with customers is not one of those thin this dealership while they had my vehicle. I understand some things are out of their hands, but being honest with customers is not one of those things. I guess no one thinks you need to know what’s happening with your vehicle? 3 weeks is a very long time - failing to spend the time to keep customers updated is not acceptable in any business. And no one seemed to care about it at all.. very sad. More

Our salesman was Larry Reviera. I came in to the dealeship after seeing a car I was interested in buy while going down interstate 35w. Larry was very helpful in finding the exact ve I came in to the dealeship after seeing a car I was interested in buy while going down interstate 35w. Larry was very helpful in finding the exact vehicle we had been looking for. He came in early the next morning to write the deal because my wife had work that Saturday morning. The finance folks worked out a good deal for us and gave us several finance options. More

Thank you for everything you always take care of me . I know my car is in good hands I know my car is in good hands More

Got my first oil change on my Jeep Gladiator and Don was fantastic! He got me in earlier than expected and kept me updated the entire time. Amazing service! fantastic! He got me in earlier than expected and kept me updated the entire time. Amazing service! More

Awesome job I was in and out in less than an hour. No issues at all No issues at all More