AutoNation Chrysler Dodge Jeep Ram North Fort Worth

I had several things I wanted done to my 2014 Dodge Ram 1500 for a tune up. I set the appointment up on line. They called to verify all that I was wanting done. I dropped vehicle off and had a quick wal 1500 for a tune up. I set the appointment up on line. They called to verify all that I was wanting done. I dropped vehicle off and had a quick walk-around the vehicle. T hey called later to verify the cost of service and get approval. I picked up next day and cost was just as quoted. More

Made an appointment for warranty repair of our vehicle. Came in at the time of the appointment, and was told that they'll have to have the van sit there for another two to three days BEFORE the tech will g Came in at the time of the appointment, and was told that they'll have to have the van sit there for another two to three days BEFORE the tech will get to see it. I asked for a loaner or a rental, and was told that they don't have a loaner, and a rental MAY be available after the diagnosis, which will take place about two to three days later. I asked to bring the car back about two to three days later, when the tech would be available, and was told that it's not how they do business, and that there are other dealerships that take even longer. I'm not sure what the purpose of making an appointment is to drop off the car if it will just sit there for days prior to being diagnosed and repaired. We were told that this is a company policy, so I'm not blaming that on the service advisor, but as a policy, that just seems unnecessary. The repair itself seems to be completed satisfactory and timely, once the tech finally got to the vehicle. When we had to come pick up the van, we were told that on that day the shuttle was not available, and we had to Uber to the dealership. The vehicle was dirty at the time of pick up. When we came home I got a message from Chrysler that a recall for our vehicle was available (Z-76). I checked when it become available, and it was during the time that the vehicle was with the dealership. The recall was not accomplished by the dealership, and were were not notified by the dealership of this recall, so now we'll have to do this again. More

Professional friendly Customer service. I would recommend to see Jorge for sales and Damarcus for finance needs. Both did an outstanding service. They answered all of our questions and made I would recommend to see Jorge for sales and Damarcus for finance needs. Both did an outstanding service. They answered all of our questions and made the ownership very smoothly. I will recommend this dealership to all of my friends and relatives for vehicles buying. Great buying experience. Thanks, Eli More

Thank you so much for everything you guys doing, I have the best experience ever, really recommend the best experience ever, really recommend More

Service from beginning to end was a smooth process. From the setting up the appointment online to the face to face when delivering car for service. From the setting up the appointment online to the face to face when delivering car for service. More

I took my truck in for a evap issue and although their hours of business are open late and Saturday, my hours are different and with a small window. So, picking up my truck when it was ready was my bigges hours of business are open late and Saturday, my hours are different and with a small window. So, picking up my truck when it was ready was my biggest concern. I called and spoke with Deana and she told me she could make it happen! That response, I very much like to hear, and let's me know they care about my business in the future. More

Every time I go to AutoNation Chrysler Dodge Jeep Ram North Fort Worth I have outstanding service! North Fort Worth I have outstanding service! More

Last five years, I bought four vehicles from a different dealer. I drove by this Auto Nation many times, but I thought this was just a small used car dealership, but I was wrong. After my friend bought his dealer. I drove by this Auto Nation many times, but I thought this was just a small used car dealership, but I was wrong. After my friend bought his Ram truck, he told me that he was happy with this dealership, and he gave me the dealer's phone number, his name is Romani, so I tried. After calling to see if he had any vehicle that fit my need, I met him, and after 20 minutes, I bought a used Ram 1500. This dealership is the best dealer that I would recommend to you. In addition, the service department is the best. (courtesy and professionalism). More

10/4/22: Back at this dealership again for warranty on the auto start/stop. They refuse to get me a loaner or rental and it's all under warranty. This place is a disaster and they treat you like crap. The the auto start/stop. They refuse to get me a loaner or rental and it's all under warranty. This place is a disaster and they treat you like crap. The service manager and advisors are horrible. Only reason I'm here is because it's the closest to my home. They don't care about their customers and that is very obvious More

My last visit was great. Making an appointment for an oil change cuts wait time. Making an appointment for an oil change cuts wait time. More