AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Friend had to take my car and they were very rude to her. The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I ha The service I was supposed to have was nice but there was another guy yelling and talking over her when she called me to ask me a few questions. I had to call several time to find out when my tire would come in because it wasn’t completed the first trip. During the several phone calls I was hung up on or just never received a phone call back. Finally got ahold of someone who said they would email the service manager and he has still yet to get back to me. Wouldn’t haven’t been a big deal if they weren’t rude to my friend while she was there. More

Quick and professional service done to my expectations. Friendly reception to a friendly good bye all was well Friendly reception to a friendly good bye all was well More

Great experience and simple process. Joy was an absolute pleasure to work with in helping me with everything I needed. Joy was an absolute pleasure to work with in helping me with everything I needed. More

The sales man Larry R was great and very informative on what we needed in a truck what we needed in a truck More

My service advisor, Janey, was great. But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even But, getting through to the service was a challenge, via phone. There are 3 reasons I was unhappy: 1. Would not offer a ride home at drop off, even tho I live 1 mile away. 2. Asked them to install window panel (which I had purchased on Amazon) unless I wanted to pay them $99.95, for a job that would take about 5 minutes to install. 3. My car was filthy when I picked it up.. Most dealerships do that as a courtesy. More

They were timely. I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated I am disappointed that Dodge Ram is taking so long to update a software problem. Apparently, the bulletin stated that the software would be updated this Quarter. Disappointing! More

Very helpful and courteous would definitely go back. Service or sales or collision I’ve used them all Service or sales or collision I’ve used them all More

I assume they did a good job on the maintenance items, but communication with me was very poor and although I left my car there from Friday morning thru Thursday morning they did not have time to even loo but communication with me was very poor and although I left my car there from Friday morning thru Thursday morning they did not have time to even look at some issues I was having till Wednesday and by that time there was no time to repair them if I had wanted to because I had to have my car back by Thursday morning. It’s as if they forgot my car was there after doing the maintenance and if my service advisor had a day off, no one else took supervision of my car. More

Great and fast service! The service advisors offer great customer service. I highly recommend for all your service needs. The service advisors offer great customer service. I highly recommend for all your service needs. More

Service was great with Romani. He was a definite help with my husband and I when we did a double trade in. Him and the Autonation team took great care of us and show much respect t He was a definite help with my husband and I when we did a double trade in. Him and the Autonation team took great care of us and show much respect throughout the process even when we were still working the deal well after the dealer ship closed. Also great customer service from finance worker Reed. More