AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Communications is very poor. After repeated calls to the service department, I finally called the General Manager to get service. We finally got an appointment to replace a modul After repeated calls to the service department, I finally called the General Manager to get service. We finally got an appointment to replace a module with the UConnect screen. After the module was replaced, the car was still running when I received the car. I drove the car home, as soon as I turned the car off, then back on, the same error message popped up, which says, “Take your car to the dealership for repair.” I am almost certain that the service representative knew that after replacing the module the first time, that it didn’t correct the problem or they never checked to see if it was fixed after replacing the module. Now, I have to schedule another appointment. They have no loner cars, even though I purchased there full package “Platinum “. I won’t purchase another vehicle from AutoNation again. Not because of the vehicle, but because of the extremely poor service with customers, lack of communications, no updates once you drop off your car, no call backs when they say that they will call you back. A total lack of customer service and integrity; when you say that you’re going to call, then call. More

I love this dealership, the costumer service are very nice they fix may car with some issues that it have, and they had it on time I’m very pleased with them, thank you for everything! nice they fix may car with some issues that it have, and they had it on time I’m very pleased with them, thank you for everything! More

I was most impressed with Jane, my assigned Service Rep. She was very professional, as well as kind and thoughtful, readily providing answers to my questions re your services. Thank you. She was very professional, as well as kind and thoughtful, readily providing answers to my questions re your services. Thank you. More

Amazing experience, and service. Terricka was wonderful, and easy to work with. We will be back :) Terricka was wonderful, and easy to work with. We will be back :) More

Great service oil change tire rotation completed in a hour on my ecodiesel 1500 pickup hour on my ecodiesel 1500 pickup More

they lied and said my aftermarket speaker wire caused my window to go out, just so they could try to void my warranty ! mind you my truck is not 2 years old.. my audio people said they were full of xxxx .. window to go out, just so they could try to void my warranty ! mind you my truck is not 2 years old.. my audio people said they were full of xxxx .. and my mobile mechanic came and fixed my issue with a 100$ window regulator. the dealership quoted me 700$ for the same fix, while trying to add parts i didnt need.. i paid 200$ for a diagnostic fee, which they didnt do a good job of obviously . they are taught and coached to upcharge and try to void warranties. TAKE YOUR VEHICLE ELSEWHERE! they are scammers .. if i were a woman, or someone who didnt know about cars, they would of got 700$ out of me. i just happen to know vehicles and know they were lying . this is a autonation tactic to try to screw you ... BEWARE sincerely- the guy you couldnt scam More

Overall great service and experience. Service adviser well educated in her department and very well communicated with my service needs. Service adviser well educated in her department and very well communicated with my service needs. More

I have always had great service at AutoNation Chrysler Dodge Jeep when needed. Thank you Deborah Dodge Jeep when needed. Thank you Deborah More

This is my second truck that I have brought from autonation north freeway,and it has been a great experience both times. If you are in the market for a new vehicle go see my boy John Charles and he autonation north freeway,and it has been a great experience both times. If you are in the market for a new vehicle go see my boy John Charles and he will take great care of you. More

Great service and very helpful with with getting our new vehicles. Salesmen did all that they could to help us out. vehicles. Salesmen did all that they could to help us out. More