AutoNation Chrysler Dodge Jeep Ram North Fort Worth

2016 Ram ecodiesel has a recall related to the High pressure fuel pump. I brought the truck in for a different recall and a "no start", (truck was trying to start, but appeared to be not getting any fu pressure fuel pump. I brought the truck in for a different recall and a "no start", (truck was trying to start, but appeared to be not getting any fuel). The mechanic replaced the low pressure fuel pump ( parts not available to correct the high pressure pump recall ) and changed the oile for $2600. I had the truck back 1 day after a month in your shop only to have tge identical problem reoccur. Mechanic then found a burnt fuse that he said was causing the intermittent "no start". I have now had the truck for 5 days and it has not failed to start so far. I am very disappointed that I paid $2600 to ultimately get a fuse replaced and not correct a recall related to the fuel system, which is what the trouble was. Though I am not a mechanic, I am fairly knowledgeable about vehicles. I am very disappointed that it cost me $2600 to replace a simple fuse and not correct a recall that could very well be the problem. I am not confident at all the problem is corrected at this point and feel certain this will have a no start again at some point and leave me stranded. More

I want to share the most amazing car buying experience I've ever had at AutoNation Chrysler Dodge at 11200 N Fwy, Fort Worth, TX 76177 First of all, my sales expert was John Charles and this man deser I've ever had at AutoNation Chrysler Dodge at 11200 N Fwy, Fort Worth, TX 76177 First of all, my sales expert was John Charles and this man deserves a huge shout out. Second, Alex Guzman and Joseph are absolutely superb at their job. To say customer service is AutoNations intention is an understatement at this location. I'm 56 years old and never had a stress free cay buying experience like this one. Anything and everything needed for absolute customer satisfaction will be done with AutoNation Chrysler Dodge. Service director is on point as well. Anyone who is interested in paying a fair price for an excellent new or used vehicle, has to give this 5 star dealership a chance. John Charles is definitely the best 👌. Thanks AutoNation, for the most positive car purchasing experience I've ever had More

I came in back in late September to see what just browse and see what was available. I came back in two days later and vehicle I was considering was already gone. So I was helped by Joseph (a great young ma and see what was available. I came back in two days later and vehicle I was considering was already gone. So I was helped by Joseph (a great young man) and he listened to everything I was looking for and made it happen. Demarcus, the finance manager helped him out and when I left, I was very happy. More

Scheduled an appointment for Software upgrade. Upon arriving the car was sent to service bay. When car returned the software was not updated, yet they had charged for update. seems to me that if y Upon arriving the car was sent to service bay. When car returned the software was not updated, yet they had charged for update. seems to me that if you are going to sell someone something you should insure that you have what you are selling!Finally found a supervisor that knew what he was doing. Very time consuming and disappointing. Other service experiences have been fine. More

From the moment I got to the dealership my needs were meet. Anthony our sales rep was fantastic! meet. Anthony our sales rep was fantastic! More

Terricka was committed and helped me find and get the vehicle I wanted. She was amazing! Thanks for the follow-up and all the help along the way. I love, Love, LOVE my new Jeep Grand Cherokee Limited. vehicle I wanted. She was amazing! Thanks for the follow-up and all the help along the way. I love, Love, LOVE my new Jeep Grand Cherokee Limited. More

Great help and service. Excellent service and communication. Repairs completed in a timely manner and on time Excellent service and communication. Repairs completed in a timely manner and on time More

Making my appointment for service was easy, Dana had me ready and done in no time. This is my preferred place to have service done on my Ram 1500. ready and done in no time. This is my preferred place to have service done on my Ram 1500. More

Don was very helpful, solved the problem quick, and worked with me on pick up. Much better experience here than I had at other Jeep dealerships. worked with me on pick up. Much better experience here than I had at other Jeep dealerships. More

Very efficient operation. The provided video from the technician which was very detailed about the service my vehicle needed. The provided video from the technician which was very detailed about the service my vehicle needed. More