AutoNation Chrysler Dodge Jeep Ram North Fort Worth

I brought my Durango in for a regular oil change on April 15th. I was greeted by Ms Sandra Gomez, who proceeded to tell me an oil change would be $99.99 today. I was obviously shocked at that price, and r 15th. I was greeted by Ms Sandra Gomez, who proceeded to tell me an oil change would be $99.99 today. I was obviously shocked at that price, and rightfully questioned it. I clearly explained I wanted my usual synthetic blend oil, and definitely not full synthetic. After questioning her, she said it’d be $20 less for the blended oil. Why would she treat customers this way who didn’t ask for full synthetic?!? What really bothers me the most is, I’ve brought all my vehicle’s here for all their service for right at 20 years. I’m a 100% Mopar guy, and have bought 5 vehicles from this very dealership in that time. And to be treated like this(2nd time in a row), is beyond disappointing!! And to top it off, this dealership did not want to accept any of my Mopar coupons I receive in the mail. I don’t know what’s going on here in this service department management, but it has really gone downhill in last couple years, and my long-time guy Morgan left about that time as well. He never failed to take care of me. Needless to say, I will probably not be going back there, which is a shame since it’s less than 2 miles from my house!!! Very disappointing AUTONATION!!! More

Dana in Service was terrific, and I can't say enough good things about the overall experience. Great job, great customer service, great all around process. Can't say enough good things.... :-) things about the overall experience. Great job, great customer service, great all around process. Can't say enough good things.... :-) More

poor communication with service. took over 2 hours for oil change and tire rotation and was told an hour max. no one came to update me at all they just sat in office took over 2 hours for oil change and tire rotation and was told an hour max. no one came to update me at all they just sat in office More

I own a Ram Promaster Winnebago and was referred to this Dealership by owners of Promasters for their knowledge of repairs in the Fort Worth area. Dealership by owners of Promasters for their knowledge of repairs in the Fort Worth area. More

People service I talked with were all very friendly Although the problem with my truck is still there No real good excuse not to provide a loaner vehicle to a customer when you are keeping their veh Although the problem with my truck is still there No real good excuse not to provide a loaner vehicle to a customer when you are keeping their vehicle for a week More

Great job on getting my truck in for service late in the day without an appointment. day without an appointment. More

I have purchased 7 vehicles in 8 years from AutoNation and this last experience was bad enough to make me try another dealer next time around. Horrible after purchase support. Issues with vehicle from obv and this last experience was bad enough to make me try another dealer next time around. Horrible after purchase support. Issues with vehicle from obviously not being inspected. More

It was the the best car buying experience I have had in forty years. Ask for Romani. forty years. Ask for Romani. More

Ordered my 2022 Dodge Ram 1500 Rebel GT from this dealership. Charles Johncharles was outstanding to work with! He is professional, knowledgeable, and friendly. A genuine pleasure to work with. Highl dealership. Charles Johncharles was outstanding to work with! He is professional, knowledgeable, and friendly. A genuine pleasure to work with. Highly recommend this dealership along with the expertise of Charles. I look forward to being a customer for years to come. More

I bought a 2019 truck the truck was shaking I bring to the dealer they don’t have the tire to replace the knot that is in it they don’t carry the tires that were on the truck I go get new tires the alignm the dealer they don’t have the tire to replace the knot that is in it they don’t carry the tires that were on the truck I go get new tires the alignment is off because the tires were are up from the inside they charge me 130 for the alignment afte I purchased new tires 20 days after purchase. More