AutoNation Chrysler Dodge Jeep Ram North Fort Worth

The truck was repaired by you body shop. The steering box was replaced along with misc. other items bumper fender etc. the steering box is making noise and the manifold received a crack was told that it wasn was replaced along with misc. other items bumper fender etc. the steering box is making noise and the manifold received a crack was told that it wasn’t under warranty! It was a Canadian vehicle! This is xxxxxxxx. Your service people didn’t fix the steering box problem. They fixed the manifold after misleading me and my wife that it would be done this last Wednesday. The service girl is a Lier. It was told to us by others that’s just the way she is! What a terrible costly unfinished bunch of crap! We are out of pocket on what is a warranty issue. More

I have yet to receive the vehicle. I was told it would be a day or two. Its been 6, i'm having issues getting to and from work. I need to get groceries. Its hard without transportation. a day or two. Its been 6, i'm having issues getting to and from work. I need to get groceries. Its hard without transportation. More

Scripted greetings make you feel you’re in the right place but no one cared about my urgency place but no one cared about my urgency More

I am very satisfied with the service and purchase of my vehicle from this dealership, vehicle from this dealership, More

Good costume service. Fast response. And helpful. Over the phone not very helpful. I had to go there to get answers. the phone not very helpful. I had to go there to get answers. More

Customer service was excellent They need more outside Customer service was excellent They need more outside seating I wish they would have washed my. Truck and vacuum like Foes service department does Customer service was excellent They need more outside seating I wish they would have washed my. Truck and vacuum like Foes service department does More

Service department is the worst I have ever dealt with. I highly recommend you go somewhere else to have any service work done to your vehicle. highly recommend you go somewhere else to have any service work done to your vehicle. More

We’re very happy with the service we receive at this dealership. We’ve not had a bad experience, yet. Keep up the good work, everyone! dealership. We’ve not had a bad experience, yet. Keep up the good work, everyone! More

The people who work in the entrance are wonderful. The dealership is terrible, I won't be coming back. No loner cars for warranty work a 24 to 48 hour wait just to get the ac looked at? Hmmm it's Texas... dealership is terrible, I won't be coming back. No loner cars for warranty work a 24 to 48 hour wait just to get the ac looked at? Hmmm it's Texas......the service or what they call oil change very suspect....I would just like to thank this dealership for helping me make my mind up.....I won't ever by another Chrysler or Jeep product again. Thanks More

I made a 1030AM appointment and dropped it off at 1030AM for an oil change. It took them ALL day for an oil change. I finally called them to check on it, I honestly don’t think they had started on it until for an oil change. It took them ALL day for an oil change. I finally called them to check on it, I honestly don’t think they had started on it until I had called because it was was just a short time after that, that they called to say it was ready. When I picked up truck and inquired why it took so long they told me my appointment wasn’t scheduled until 5:30PM. That’s a lie. Also when I picked it up I did not get any paperwork on what was checked and such like I had received on a previous oil change. I also find it weird that they recommended a service that I needed in the last oil change but then when I “requested” this same service that they recommended last time, I don’t actually need that service due to my transmission type. My owners manual says I need a transmission service at 120K miles but the dealership is saying I don’t need one EVER for the LIFETIME of the transmission. I am still not sure who is correct. More