AutoNation Chrysler Dodge Jeep Ram North Fort Worth

I took my 2019 Ram for a check engine light. I was told the part to repair it would come by September 16 and they had no loaners and offered to only pay $45/day for a rental. I escalated the issue and cus the part to repair it would come by September 16 and they had no loaners and offered to only pay $45/day for a rental. I escalated the issue and customer care told me to call enterprise. Enterprise charged $258/day for the rental. They expected me to pay the difference for over 30 days totaling $6,390. They said it’s not their problem. I’m very dissatisfied with the service I was given. I ended up picking up my truck and driving it in hopes it won’t break down until the part arrives and they repair it. They did say it was a possibility. More

Friendly and helpful service managers that greet you with a smile and timeliness. Thank tpu a smile and timeliness. Thank tpu More

They did what it took to make the deal. Charles the salesman is awesome. Everyone at this dealership will go above and beyond for you. salesman is awesome. Everyone at this dealership will go above and beyond for you. More

As a repeat customer of AutoNation, our car buying experience at this location was very good. Our sales representative, Ivan Vasquez, was excellent. He made us comfortable, he was patient and just m experience at this location was very good. Our sales representative, Ivan Vasquez, was excellent. He made us comfortable, he was patient and just made the entire process easy. He exceeded our expectations and we got a very fair deal! More

AutoNation North Fort Worth is an awesome dealership. The sales force is not pushy, they listen to your wants and desires, and they work through their national inventory to help you find just what you are lo sales force is not pushy, they listen to your wants and desires, and they work through their national inventory to help you find just what you are looking for. They search for the best finance options available to you, they don’t try to upsell you what you don’t need and they truly seem to care about their customers. They continue to stay in contact with you after the sale, unlike some dealers that once the sale is done they become ghosts. More

Something feels off about the cost of the work/headlight assembly done by this dealership. I don't trust them at all........I have a feeling they broke the assembly then upcharge me.They told me one price t assembly done by this dealership. I don't trust them at all........I have a feeling they broke the assembly then upcharge me.They told me one price then when i said do the work they came back with another cost 1000.00 more than the original price. When I got my 2014 Dodge charger back it was dirty and had oil hand paint on the handle of the door. When a person talks about "sleazy dealerships" this place would come to mind. It is a bait and switch they gave me one price then when I said yes do the work the come up with a totally different place. I paid for them to diagnose the problem in the beginning. Avoid this place!!! More

Horrible customer service!! Spent 1,000 and asked for a courtesy wash and was denied. Really!!! Extremely Sub Par. Dealership. courtesy wash and was denied. Really!!! Extremely Sub Par. Dealership. More

Great service, and a very professional and courteous service staff. I will be coming back. service staff. I will be coming back. More