Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

I take a good 2016 vehicle with 68000 miles in for a oil leak repair and you people damage the engine while testing the vehicle after the oil leak repair was done and then charging $14000 for a new en oil leak repair and you people damage the engine while testing the vehicle after the oil leak repair was done and then charging $14000 for a new engine. I took my Chevy Tahoe to program the tire pressure sensor and it leaves the shop with a bad alternator. Then you people wanted to charge me $800 for a new alternator and I didn't take it there with a bad alternator. There's is no accountability in both services department,its very sad. More

The team was very professional and courteous. The wait time was not very long for services done on my vehicle The wait time was not very long for services done on my vehicle More

I had a service appointment to check my auto shut off feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an feature for 1040am, the kind associate told me it would be around 2-3 hours to complete. Well 2-3 hours turned into 6 and no one called to give me an update I had to call 3 times wait on hold for over 15 mins just to be told wrong information about my vehicle. More

Called the week of Christmas because I received a letter on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I recei on a recall. I was about to drive out of state and called hoping they could get me in and as usual Craig took care of me. The type of service I receive there and the efficiency of the jobs done on my vehicle will have me going back every time. And I didn’t even buy my vehicle there. Professionalism A+. More

Technician advisor Matt was great. Kept me updated gave good advice on my 2014 Ram (132k mile) service. Matt advised me on what was most important down to the things that could wait un Kept me updated gave good advice on my 2014 Ram (132k mile) service. Matt advised me on what was most important down to the things that could wait until our next service. I bought this truck brand new from this dealership & now at 132k miles I’d like to keep it in top notch condition. Thank Matt👍🏽 In servicing a vehicle & the place you decide to take it to … always remember… you get what you pay for . And even though I thought the labor cost was a little high … I’m ok with that because it was a dodge dealership & and dodge technician knows dodge trucks. Thanks to Matt & the technician’s that performed the work on my truck… Great job 👍🏽 More

I was very pleased with Truce Williams and his professionalism. Any questions or concerns that I may have had he had an answer of solution. professionalism. Any questions or concerns that I may have had he had an answer of solution. More

Good fast service and very nice detail by detail on the work. A plus rating. work. A plus rating. More

Elizabeth in Service was great and provided exceptional customer service during my recent visit for a last minute oil change before the holidays. The fact she took my situation into consideration and actua customer service during my recent visit for a last minute oil change before the holidays. The fact she took my situation into consideration and actually tried to help and succeeded instead of automatically turning me away shows a lot of character. Thank you Elizabeth!! More

Made my appointment over the phone for an oil change. When I arrived my service advisor got my Jeep back right away. The waiting area was clean and welcoming. There was even a coffee/tea bar. Great s When I arrived my service advisor got my Jeep back right away. The waiting area was clean and welcoming. There was even a coffee/tea bar. Great service and will be returning. More