Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Outstanding service as usual. Everything was handled quickly and professionally. My vehicle was even washed and vaccummed after the service was completed. Everything was handled quickly and professionally. My vehicle was even washed and vaccummed after the service was completed. More

We waited 3 hours to have our oil changed! And that was WITH an appointment! My wife and I were very dissatisfied and disgusted by this visit. We received no calls or feedback about our vehicl And that was WITH an appointment! My wife and I were very dissatisfied and disgusted by this visit. We received no calls or feedback about our vehicle. It was promised in a 2 hour window. We heard nothing. Returned to the dealership after the promised time and was told it wasn't ready. Please work with your service staff and teach them how to change the oil in a vehicle you sell in less than three hours! Thank you. More

I purchased my 2015 ram from here and have brought it only here to have work done , every oil change too, never had one issue, always really been nice only here to have work done , every oil change too, never had one issue, always really been nice More

My truck was at the dealer for over 4 weeks. In that time I received 2 calls total about the status of my truck. It was impossible to get anyone in the service department to answer the phone t In that time I received 2 calls total about the status of my truck. It was impossible to get anyone in the service department to answer the phone to get an update. On the rare chance that someone did answer, they could not give me an update on my vehicle because they weren't my service advisor. More

My service was done very professionally and timely I would recommend my friends to this dealership would recommend my friends to this dealership More

Worst dealership around will try 1 of the 2 others next time I need oil change. Sent me info on my appt. Had price for air conditioner filter and engine filter.. at dealer the price was double. Salesman wo time I need oil change. Sent me info on my appt. Had price for air conditioner filter and engine filter.. at dealer the price was double. Salesman would not honor . Waited 1.5 hours . Another customer near me had appt and waited 2.5 hours and she had a sm baby. On completion I had to get to my car in the rain customer service very lacking More

The service gentlemen Anthony, and the manager George were very professional in the handling of the warranty issue with my vehicle. I would recommend this service center to anyone in need of vehicle serv were very professional in the handling of the warranty issue with my vehicle. I would recommend this service center to anyone in need of vehicle service. More

Good save by the service mgr. An employee having a bad day had me ready to walk out, but management pulled together and impressed me with their collective effort to treat me as a An employee having a bad day had me ready to walk out, but management pulled together and impressed me with their collective effort to treat me as a valued customer. More

The AutoNation Chrysler Dodge Jeep Ram North Richland Hills service team is top-notch! We have another dealership closer to us but prefer to drive to the North Richland Hills location because of the leve Hills service team is top-notch! We have another dealership closer to us but prefer to drive to the North Richland Hills location because of the level of service and care they provide. And Matt is absolutely the best! More

I was having some issues with my car and Aime, such a sweet girl!, was very knowledgeable, she asked me all the right questions, went above and beyond to help me, she even kept in touch with me while my sweet girl!, was very knowledgeable, she asked me all the right questions, went above and beyond to help me, she even kept in touch with me while my car was being serviced! I thought she was a very caring, kind young lady!, More