Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

My truck was at the dealer for over 4 weeks. In that time I received 2 calls total about the status of my truck. It was impossible to get anyone in the service department to answer the phone t In that time I received 2 calls total about the status of my truck. It was impossible to get anyone in the service department to answer the phone to get an update. On the rare chance that someone did answer, they could not give me an update on my vehicle because they weren't my service advisor. More

My service was done very professionally and timely I would recommend my friends to this dealership would recommend my friends to this dealership More

Worst dealership around will try 1 of the 2 others next time I need oil change. Sent me info on my appt. Had price for air conditioner filter and engine filter.. at dealer the price was double. Salesman wo time I need oil change. Sent me info on my appt. Had price for air conditioner filter and engine filter.. at dealer the price was double. Salesman would not honor . Waited 1.5 hours . Another customer near me had appt and waited 2.5 hours and she had a sm baby. On completion I had to get to my car in the rain customer service very lacking More

The service gentlemen Anthony, and the manager George were very professional in the handling of the warranty issue with my vehicle. I would recommend this service center to anyone in need of vehicle serv were very professional in the handling of the warranty issue with my vehicle. I would recommend this service center to anyone in need of vehicle service. More

Good save by the service mgr. An employee having a bad day had me ready to walk out, but management pulled together and impressed me with their collective effort to treat me as a An employee having a bad day had me ready to walk out, but management pulled together and impressed me with their collective effort to treat me as a valued customer. More

The AutoNation Chrysler Dodge Jeep Ram North Richland Hills service team is top-notch! We have another dealership closer to us but prefer to drive to the North Richland Hills location because of the leve Hills service team is top-notch! We have another dealership closer to us but prefer to drive to the North Richland Hills location because of the level of service and care they provide. And Matt is absolutely the best! More

I was having some issues with my car and Aime, such a sweet girl!, was very knowledgeable, she asked me all the right questions, went above and beyond to help me, she even kept in touch with me while my sweet girl!, was very knowledgeable, she asked me all the right questions, went above and beyond to help me, she even kept in touch with me while my car was being serviced! I thought she was a very caring, kind young lady!, More

Went to get my truck serviced. The guys were great answered every question. found out it didn’t need work got me back on the road. The guys were great answered every question. found out it didn’t need work got me back on the road. More

Craig was great ! He got me in and out really fast. Always enjoy getting my vehicle serviced at this dealership. The Tech was great on the video I received about my se He got me in and out really fast. Always enjoy getting my vehicle serviced at this dealership. The Tech was great on the video I received about my service that day. Great customer service and very friendly. More

Anthony is a consummate professional who never fails to impress. His ability to make sure the customer is taken care of as well as his expertise in his field craft is next to none. He will be a great ass impress. His ability to make sure the customer is taken care of as well as his expertise in his field craft is next to none. He will be a great asset when he is promoted to the next level position. More