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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.1
451 Reviews

451 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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October 31, 2022

Great experience, appreciated my service advisor very much. He kept me informed. Will be back. More

by damon.inma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Williams , Lisa Parasrami
Nov 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Damon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2022

We have been extremely pleased with the service department since we bought a 2007 Jeep Grand Cherokee and 2009 Dodge Ram Truck from this dealership. Everyone is helpful, knowledgeable, personable More

by Spracklen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 04, 2022 -

Spracklen responded

We purchased a new 2021 Acura RDX. Do you still give us the service and specials we have experienced in the past 13 years?

October 26, 2022

I took my 2022 Ram 325000 for it's 1st oil change and the experience was great. Alan, the Service Writer had excellent customer service skills and went out of his way to help me. More

by Chuck French
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Bailey
Nov 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Chuck, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

Quick and easy oil change. Took care of a recall while I was there. Would reccommend More

by jmceacharn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2022

Mr.williams was very helpful. And attentive to my needs as a customer makes me want to come back for the great service. More

by ttj737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Truce Williams , Lisa Parasrami
Oct 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 21, 2022

I had been dealing with my Jeep renegade having issues with alternator, battery for months after taking it to AutoNation and having Anthony take over the repairs I was finally able to get someone that kne More

by Miller.susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Oct 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 21, 2022

Dominigue Johnson is always professional he is why I keep comin I will not deal with anybody else He a prefect 10 from day one the rest of them are nice More

by Tleia27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominigue Johnson Chrysler Dodge
Oct 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

The service underwriter, Alan was great to work with, but can you imagine anyone saying they're going to charge $240 an hour service????? This dealership has become nothing more than a bunch of thieves in t More

by lneiswender777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan
Oct 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon. Take care!

October 19, 2022

Scheduled appointment for first Oil Change on Vehicle purchased from them, showed up early(no issue) was communicated with throughout the Service, and complementary wash before pickup was icing on the ca More

by Aaron.dominick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Lisa Parasrami
Oct 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 16, 2022

They accepted an outdated coupon for my oil change and arranged for a Lyft to a barber shop while waiting for my truck to get serviced. More

by lfknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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