Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Craig was great took care of everything. The dealership does great work and everyone was very helpful. The dealership does great work and everyone was very helpful. More

Schedule an oil change with this dealership they did an excellent job on time Always excellent job on time Always More

Matt and Anthony were friendly, reliable and did everything to help me out. Fast great service. They need a raise! everything to help me out. Fast great service. They need a raise! More

Got there at 7:00 AM had about 4 service reps in the room after a few minutes Lisa came over. Told her what i was having problems with. She said I needed a new FOB and explained what they needed to do. Lis after a few minutes Lisa came over. Told her what i was having problems with. She said I needed a new FOB and explained what they needed to do. Lisa was very nice and helpful. She got my truck right in and about 30 minutes later I was ready too go. Another nice lady offered a free car wash which I took. More

Great service at the dealership. Financing was easy and Marcus was professional and seemed to care about the outcome. Financing was easy and Marcus was professional and seemed to care about the outcome. More

Service was great as well as fast. Thank you for always being very helpful!! See you next time. Thank you for always being very helpful!! See you next time. More

Great customer service and timely service. I’ll be back to buy from them soon I’ll be back to buy from them soon More

Unexpected breakdown created need for quick service which AutoNation CDJR was able to accommodate. Anthony (service writer) worked magic to fit in my repair turning my shut-down to a single day event. AutoNation CDJR was able to accommodate. Anthony (service writer) worked magic to fit in my repair turning my shut-down to a single day event. More

took 3. 5 hours to change oil and 2 filters ..didn't rotate tires or inspect them but charged me when it was free for 3 more visits..back tire driver's side 5 hours to change oil and 2 filters ..didn't rotate tires or inspect them but charged me when it was free for 3 more visits..back tire driver's side had nail and large screw in it that I noticed an hour before bringing it in...the shop contacted me twice once by text once by call trying to upsell other services an to inform me that the back tires had more tread than front therefore not needing rotation that I was charged for but failed to see the 2 large objects in the center of the tire..the dashboard setting was even on the tire pressure 3 tires were thes same 74 the other was 63 but nobody noticed ..after they were done nobody contacted me I was in the lounge area the last 2.5 hours ..30minutes as my truck sat in the parking lot ready but noone said anything I had to got and say hey if my truck is finished I'd like to get back to my job now...this service on this day sucked, failed the safety inspection and rotation of tires that was free but charged me for it...and took 3.5 hours ...the last visit only took 2 and did the exact same service with stellar results but not on Friday 10/22..@12:15-3:30p.m...not able to give any good review at this point and that makes me sad...I should have requested Craig he does his job all the time not partime like the other younger employees..The short lady with glasses is also friendly and always helpful...The lady that takes the money and manages the phone and paperwork Debra I think is the back bone of the whole service department and probably all 3 need a raise ..The rest idk... More

I had no issues getting car serviced and the young man was most helpful with a smile. was most helpful with a smile. More