Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center
Fort Worth, TX
451 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center
Service department were excellent, they had an IT outage but kept me informed when truck would be ready. They are also super friendly. Thank you Anthony and team. but kept me informed when truck would be ready. They are also super friendly. Thank you Anthony and team. More
Took my challenger in for an oil change. I Had a 10:45 appointment and they came out at 12:15 and told me it would be another 1 1/2 hours. My husband called and talked to someone and they mi I Had a 10:45 appointment and they came out at 12:15 and told me it would be another 1 1/2 hours. My husband called and talked to someone and they miraculously got it right in. It was going to take 4 hours for an oil change with an appointment? Used to take 30 minutes at the same dealership 10 years ago. Got it home and the next day it was leaking oil so I had to wait to take it on Monday to get it fixed. They screwed up the oil filter somehow and that's where the leak was. Professionals? We bought a package for 10 oil changes and 2 out of first 7 have had leaks with the filter. I'm kind of afraid to take it back up there for the last 3. They have left a lug nut loose on 1 of the trips on a tire rotation. I would NEVER buy any extended service from them again. More
Matt Thompson was our service advisor and he was very thoughtful and listened to all our concerns. We waited on the vehicle which included our normal service, in addition to replacing two tires which h thoughtful and listened to all our concerns. We waited on the vehicle which included our normal service, in addition to replacing two tires which had nails. We were out in about 3 hours which was great since the tires were added after our appointment was made. I've been to this dealership for service previously and I don't feel I had the fabulous service that Matt provided. We will definitely schedule our future appointments with him. Kudos Matt! More
AutoNation Chrysler Dodge Jeep Ram North Richland Hills has always been a great place to get my 2011 Dodge Mopar edition Charger serviced. I keep coming back because they always provide outstand customer s has always been a great place to get my 2011 Dodge Mopar edition Charger serviced. I keep coming back because they always provide outstand customer service and have never failed to correctly diagnose and repair my car. More
They did a great job on getting me in when I set an appointment at a different dealership. They were very accommodating. Also like the video of the tech walking me through what he was doing on my vehic appointment at a different dealership. They were very accommodating. Also like the video of the tech walking me through what he was doing on my vehicle. Will definitely be back. More