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Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Fort Worth, TX

4.1
451 Reviews

451 Reviews of Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

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September 08, 2022

We have been dealing with this dealerships for years ,would not trust anyone else , we. Love it here More

by mfab2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny was great
Sep 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2022

Service department were excellent, they had an IT outage but kept me informed when truck would be ready. They are also super friendly. Thank you Anthony and team. More

by robert.greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2022

The service department is outstanding. I have always had a great experience with the staff and technicians. More

by Jbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2022

Craig did an outstanding job. I appreciated the fact he treated me like a person. More

by Dibry1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

Took my challenger in for an oil change. I Had a 10:45 appointment and they came out at 12:15 and told me it would be another 1 1/2 hours. My husband called and talked to someone and they mi More

by kenneth burch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kaylan
Aug 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Kenneth, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.

Aug 28, 2022 -

kenneth burch responded

What time? Do you know how hard it is to talk to someone in any particular department? You tell me a time or you can call me! I hate getting voicemail after waiting for 15 minutes to get through. I look forward to your call. Kenneth

August 23, 2022

Matt Thompson was our service advisor and he was very thoughtful and listened to all our concerns. We waited on the vehicle which included our normal service, in addition to replacing two tires which h More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
Aug 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Paula, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 22, 2022

AutoNation Chrysler Dodge Jeep Ram North Richland Hills has always been a great place to get my 2011 Dodge Mopar edition Charger serviced. I keep coming back because they always provide outstand customer s More

by Mg.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2022

Great service by Craig! He was very professional and kept me informed of any and all issues with my truck. More

by mxnut67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Banks
August 15, 2022

They did a great job on getting me in when I set an appointment at a different dealership. They were very accommodating. Also like the video of the tech walking me through what he was doing on my vehic More

by Max.4409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember a name
Aug 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2022

The employees were incredibly helpful and the work on my car was resolved quickly. Thank you. More

by mkd8938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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