Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

I’ve been here multiple times and each time I go, everyone is either in a bad mood or don’t greet anyone! I have to get someone attention and tell them I have an appointment! everyone is either in a bad mood or don’t greet anyone! I have to get someone attention and tell them I have an appointment! More

Very difficult getting consistent updates on my vehicle while it was in the repair shop for 1 month. while it was in the repair shop for 1 month. More

Went in for my first oil change at 5000 miles on my new 2021 dodge , first guy tell me to see this guy , this guy tell me to go across the next building to another guy ( not one friendly guy work at this p 2021 dodge , first guy tell me to see this guy , this guy tell me to go across the next building to another guy ( not one friendly guy work at this place) after finally getting some help, this guy come in say I need all types of xxxx done. I told him this is a band new car just bought it from y’all 3 months ago how is it possible that this car needs over $300 dollars of work done on it . After letting him know I wasn’t a xxxx fool and I work hard for my money . He come back with a different price $80. Glad my wife didn’t bring the car in, because she would have just paid the $300 bill . ( I am very Disappointed More

Quick service and friendly sales rep Joseph. Helped with everything that I needed on a busy Saturday morning. Great job! Helped with everything that I needed on a busy Saturday morning. Great job! More

My representative was really good at giving me updates on my car. He had great customer service, and he ensured I had everything I needed for ny vehicle before I left. my car. He had great customer service, and he ensured I had everything I needed for ny vehicle before I left. More

The waiting room was nice and clean and the service tech checked on us several times to give us an update. checked on us several times to give us an update. More

Worst service dpt. tryed to over charge me for stuff that was wrong with a truck when I bought it tryed to over charge me for stuff that was wrong with a truck when I bought it More

Happy they took my truck in the same day but sad cause there was still one outstanding warranty out there but it’s not the dealers fault. The service I got was great. By the way this is Becky Jerden not there was still one outstanding warranty out there but it’s not the dealers fault. The service I got was great. By the way this is Becky Jerden not Tracy I brought the truck in for service More

Staff an the service is really good. They made you feel like home, most importantly the staff is very friendly. They made you feel like home, most importantly the staff is very friendly. More

I just got a new Service Manager Anthony Johnson. Very pleased with attitude toward service. I believe I will continue to be pleased with him as he is very attentive. Very pleased with attitude toward service. I believe I will continue to be pleased with him as he is very attentive. More