Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Lisa was so helpful explaining what I needed and and really nice people like that y’all need more of GREAT CUSTOMER SERVICE!!! I will only ask for her to help me from now on THANK YOU LISA! really nice people like that y’all need more of GREAT CUSTOMER SERVICE!!! I will only ask for her to help me from now on THANK YOU LISA! More

I have been always treated fairly at the dealership - all my vehicles haved received excellent service - I purchased my 2002 Ram pickup - 2007 Hyundal Elantra and Chyrysler 300 2011 & I had all them unti my vehicles haved received excellent service - I purchased my 2002 Ram pickup - 2007 Hyundal Elantra and Chyrysler 300 2011 & I had all them until 2015 when I sold the Ram pickup and the Hyundal - the service records helped in the sales -all the service advisors that have me been excellent including Josh Rasor More

Went in for my prepaid maintenance of an oil change and tire rotation, to find that my prepaid maintenance doesn't have the tire rotation. Not happy with the Used sales finance team on that one. I worked tire rotation, to find that my prepaid maintenance doesn't have the tire rotation. Not happy with the Used sales finance team on that one. I worked with Craig S, He did a great job keeping me informed. The wait time was really long, but not his fault. More

I had an appointment to come in and get a new head light and fog light. Although the service department was super busy, Josh was able to get me in an out faster than we both expected, and under what I was q and fog light. Although the service department was super busy, Josh was able to get me in an out faster than we both expected, and under what I was quoted. I will definitely be returning for my next services. More

Been shopping and buying from this dealership for the last six years. This is the second truck I’ve purchased and am very happy with both transactions to date. Great place to do business last six years. This is the second truck I’ve purchased and am very happy with both transactions to date. Great place to do business More

Excelente service ! Craig was very professional and friendly. The service was fast and well done . We came for a state inspection and also got a free car wash . friendly. The service was fast and well done . We came for a state inspection and also got a free car wash . More

They didn’t tell me I was out antifreeze after saying they check fluids. The following my anti freeze was empty. I had it checked at another mechanic and I don’t have any leaks. they check fluids. The following my anti freeze was empty. I had it checked at another mechanic and I don’t have any leaks. More

Poor service and long wait times , my truck was there over a week for an issue they should have resolved in one day. Horrible trying to get a hold of anyone to follow up on status of vehicle. Not going b over a week for an issue they should have resolved in one day. Horrible trying to get a hold of anyone to follow up on status of vehicle. Not going back to this dealership ever again More

They were very busy but attentive. Great service as always! I can always count on them to take care of my car and know I am in good hands. always! I can always count on them to take care of my car and know I am in good hands. More

Rose Hardwick is an excellent sales person and genuinely cares about her customers. When it comes to service, Anthony Johnson is tops as a Service Advisor. He goeas the extra mile to ensure service is d cares about her customers. When it comes to service, Anthony Johnson is tops as a Service Advisor. He goeas the extra mile to ensure service is done in a timely manner, and correctly. Both these persons deserve not only recognition but a promotion and healthy pay raise. More