Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Did my RAM service which I had appointment for and waited about hour and half. My other vehicles are Japanese so for the service they wash and vacuum which I was hoping for too but it's okay. about hour and half. My other vehicles are Japanese so for the service they wash and vacuum which I was hoping for too but it's okay. More

Everyone was friendly and although it was a Saturday and they are always busy my jeep was ready in the amount of time they promised they are always busy my jeep was ready in the amount of time they promised More

I have always had a good experience at Autonation CDJR in North Richland Hills. The Employees are friendly and Professional. in North Richland Hills. The Employees are friendly and Professional. More

They helped me het back on the road in a timely manner. Much appreciated also kept me updated throughout the process Much appreciated also kept me updated throughout the process More

FIVE STARS for sure, this is my 3rd visit to the dealer with three different vehicles and their service personnel are very knowledgeable and very experienced. Craig Stamps, the service representat dealer with three different vehicles and their service personnel are very knowledgeable and very experienced. Craig Stamps, the service representative was very professional, courteous and made me feel welcome. He explained the process, repairs, cost and warranties in detail. I really appreciate Dodge's great customer service and assistance when we do need it. - Thanks again.! More

Very very disappointed in AutoNation Dodge Richland Hills. I made appointment a week ahead. Their system did not allow appointment time afternoon so I had to choose a Saturday appointment. I got their Hills. I made appointment a week ahead. Their system did not allow appointment time afternoon so I had to choose a Saturday appointment. I got their at 08:45am for 09:00am appointment and waited 3 hours and 24 minutes for a oil change. Not a satisfied customer considering going back to dealership I purchased my vehicle from for future services. More

I visited AutoNation for the AAA complimentary checkup. The representative who registered me in was very knowledgeable and professional. He checked to see when my car would be serviced and showed me the wa The representative who registered me in was very knowledgeable and professional. He checked to see when my car would be serviced and showed me the waiting room. In less than an hour the checkup was completed and the rep reviewed the results with me. One item needs attention. I will have to follow up with a dealer or repair shop that services Lincolns. i was very pleased with the service I reveived. More

Poor service promise your car in two hours six hours later the car still in shop no updates very very unhappy later the car still in shop no updates very very unhappy More

I experienced excellent customer service from their service department. Craig communicated well, and went above and beyond while serving my family. I would highly recommend. service department. Craig communicated well, and went above and beyond while serving my family. I would highly recommend. More

Excellent servise, they really care about the customers. We have been coming to yall for years and wouldn't think about going anywhere else. Keep up the great work in customer service! We have been coming to yall for years and wouldn't think about going anywhere else. Keep up the great work in customer service! More