Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

I brought my White Jeep Liberty in on Wednesday 08/11/21 I brought my White Jeep Liberty in on Wednesday 08/11/21 for a (4) Wheel Brake job. The workmanship was good except the technician left Oily hand pr I brought my White Jeep Liberty in on Wednesday 08/11/21 for a (4) Wheel Brake job. The workmanship was good except the technician left Oily hand prints on the hood of my Jeep. The ticket stated that the Battery checked out OK. My vehicle did not have these hand print on it before you worked on it. More

The service manager Anthony was great very professional service department excellent would recommend to anyone will be taking my truck here from now on good people service department excellent would recommend to anyone will be taking my truck here from now on good people More

Well the third attempt for a oil change was successfully done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? More

In fact, NO stars. The service was the worst that I have ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, t ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, to the point. Anthony “forgot” to schedule my ride back to get my car that day, so I had to wait until the next day to get my car. I hope to never have to deal with these people again. More

Service representative was very helpful and friendly, my only issue is no one greats you in the drive through, you have to go inside. s only issue is no one greats you in the drive through, you have to go inside. s More

When you walk into the service the dept, the Service advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the t advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the time of my appointment they would expect me. Mr. Keylan not only helped me with my service he kept me updated on my vehicle. Thanks Mr. Keylan for all the help. More

No point of having an appointment and wait about 2 hours for oil change that never got done! Will never go back very disappointed! No thanks! for oil change that never got done! Will never go back very disappointed! No thanks! More

Bought my wife used Ford at dealership and first time needed repair they claim they could not work on it so much for extended warranty needed repair they claim they could not work on it so much for extended warranty More

Extremely professional and friendly. Ask for Dominique Johnson. 110000 miles of se giving from the this dealer...100% Positive feedback!?? Would HIGHLY RECOMMEND to everyone!! Johnson. 110000 miles of se giving from the this dealer...100% Positive feedback!?? Would HIGHLY RECOMMEND to everyone!! More

My Service Adviser Lisa was very attentive, professional and polite. That interaction within itself deserves mentioning. Overall I’m extremely pleased with the service performed by the service department. and polite. That interaction within itself deserves mentioning. Overall I’m extremely pleased with the service performed by the service department. More