Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

I visited AutoNation for the AAA complimentary checkup. The representative who registered me in was very knowledgeable and professional. He checked to see when my car would be serviced and showed me the wa The representative who registered me in was very knowledgeable and professional. He checked to see when my car would be serviced and showed me the waiting room. In less than an hour the checkup was completed and the rep reviewed the results with me. One item needs attention. I will have to follow up with a dealer or repair shop that services Lincolns. i was very pleased with the service I reveived. More

Poor service promise your car in two hours six hours later the car still in shop no updates very very unhappy later the car still in shop no updates very very unhappy More

I experienced excellent customer service from their service department. Craig communicated well, and went above and beyond while serving my family. I would highly recommend. service department. Craig communicated well, and went above and beyond while serving my family. I would highly recommend. More

Excellent servise, they really care about the customers. We have been coming to yall for years and wouldn't think about going anywhere else. Keep up the great work in customer service! We have been coming to yall for years and wouldn't think about going anywhere else. Keep up the great work in customer service! More

I brought my White Jeep Liberty in on Wednesday 08/11/21 I brought my White Jeep Liberty in on Wednesday 08/11/21 for a (4) Wheel Brake job. The workmanship was good except the technician left Oily hand pr I brought my White Jeep Liberty in on Wednesday 08/11/21 for a (4) Wheel Brake job. The workmanship was good except the technician left Oily hand prints on the hood of my Jeep. The ticket stated that the Battery checked out OK. My vehicle did not have these hand print on it before you worked on it. More

The service manager Anthony was great very professional service department excellent would recommend to anyone will be taking my truck here from now on good people service department excellent would recommend to anyone will be taking my truck here from now on good people More

Well the third attempt for a oil change was successfully done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? done. Found out that an appointment was the key to making good Only was told it was a two hour wait even with an appointment?? More

In fact, NO stars. The service was the worst that I have ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, t ever experienced in an auto dealer service department. I was ignored when I arrived, and apparently, other customers’ business were more important, to the point. Anthony “forgot” to schedule my ride back to get my car that day, so I had to wait until the next day to get my car. I hope to never have to deal with these people again. More

Service representative was very helpful and friendly, my only issue is no one greats you in the drive through, you have to go inside. s only issue is no one greats you in the drive through, you have to go inside. s More

When you walk into the service the dept, the Service advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the t advisors dont say anything to you. However, Mr. Keylan did help even though I had an appointment. I booked my appointment online and figured at the time of my appointment they would expect me. Mr. Keylan not only helped me with my service he kept me updated on my vehicle. Thanks Mr. Keylan for all the help. More