Allen Samuels Chrysler Dodge Jeep RAM Fort Worth - Service Center

Anthony was super helpful in getting our car serviced. It was our first time to come in and we enjoyed receiving the video tour of the underneath of our car and learning what needed to be serviced. It was It was our first time to come in and we enjoyed receiving the video tour of the underneath of our car and learning what needed to be serviced. It was in and out within a few hours. Their communication was great and we will be back. Also, they did a great job with figuring out what warranties we had, and made the whole situation seamless and easy. More

I had a really easy laid back service experience. I was in and out quickly and efficiently! I will definitely make sure the only guy I ask for is Truse. He made sure I was satisfied and checked in wi I was in and out quickly and efficiently! I will definitely make sure the only guy I ask for is Truse. He made sure I was satisfied and checked in with me to let me know that my additional part I request was in! Truse Williams thank you sir for making me feel important! More

Everyone is extremely nice and personable . Makes you feel like you know them all and they get you thru the process quick. Makes you feel like you know them all and they get you thru the process quick. More

Customer Service is great here. Service Department is very good, and helpful. This where I will come to buy or lease my next vehicle Service Department is very good, and helpful. This where I will come to buy or lease my next vehicle More

Love the service I receive. Lisa is super in getting things done in the service department Lisa is super in getting things done in the service department More

I brought my ram 2500 in for recalls. No problem with the recall work except my ac unit has not run right since I left the dealership. They also did some warranty repair without my knowle No problem with the recall work except my ac unit has not run right since I left the dealership. They also did some warranty repair without my knowledge. Anyway, I took my truck to an ac shop and was advised that a possible software upgrade or sensor could be the culprit. I really don't trust autonation so I now have scheduled meator dodge to look at the software or whatever the problem is. My concern is trusting the people that service my truck. I will have my ac fixed by someone who I feel is competent to comply with keeping me informed. More

Great customer service! Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. More

They didn't reset my oil life meter or refill my fluids. Now wondering if they even changed the oil. Now wondering if they even changed the oil. More

Let me leave vehicle for a minor issue and gave me a ride home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting t home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting to be looked at. I returned and picked up vehicle with issue still unresolved. More

Service is prompt, staff is super friendly and they make you feel valued as a customer. you feel valued as a customer. More