AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

“I had an excellent experience with my recent service visit. Khaled was professional, courteous, and made the whole process smooth from start to finish. The service was completed in a timely manner, and visit. Khaled was professional, courteous, and made the whole process smooth from start to finish. The service was completed in a timely manner, and everything was clearly communicated. I really appreciated the attention to detail and great customer care! More

Was there for my second oil change. i got there 15 mins after appointment and they still took care of me. i can't remember the gentleman that helped me but i'll tell you this, he was ve i got there 15 mins after appointment and they still took care of me. i can't remember the gentleman that helped me but i'll tell you this, he was very professional and had empathy. very calm with excellent customer service skills. this location has done a 360 turn on service since last time i changed my jeep 5 years ago. this is what service its all about. thank you More

I took my car to have service done for a message I was getting.. after no communication for 4 days I called to check on it.. they still had not looked at the car.. they ended up keeping my car for 9 days getting.. after no communication for 4 days I called to check on it.. they still had not looked at the car.. they ended up keeping my car for 9 days all for them to say nothing was found. I picked the car up as the same day I got a new message on my dash with a new issue. Now the service manager won’t call me back they don’t want to assist with a loaner. They want me to just take the car back and stay without a vehicle. Apparently they do this quite often as I have read on other reviews. Please take your car to another dealership for service! More

Nice service all the team are so frenlly and very proffesionall in generall I give then 5 starts proffesionall in generall I give then 5 starts More

Visited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans lat Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which is really appreciated. Thx again. More

Not enough advisers, costumer service it’s very poor, don’t give you the right information don’t give you the right information More

DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't hap No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. More

DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. Slow smarmy service in 2021. Same crappy service this time in July 2024. More

Excellent customer service and work performance. Quick job turn around and communication with the customer. Quick job turn around and communication with the customer. More

AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recom offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. More